Our Course of Action
Call us and you will be connected with one of our own neighborhood Columbia County despatchers that has loads of experience and will also be able to provide expert assistance.
We're going to establish with you the last time your rain gutters were cleaned and cleared and using satellite images we can look at & access your household.
Using this data, we're going to give you a fixed price invoice for cleaning your gutters and clearing the downspouts, and if possible, also cleaning the leaves and rubble out of your roofing.
Following the call you will get an email along with complete written paperwork. We're going to affirm the cost provided over the telephone along with the bid, outlining the break-down of charge, precisely what job will be carried out and when we are going to perform the job.
Our tasks are performed immediately as a result of our experienced appointment scheduling staff who'll discover the ideal route for our gutter cleaner to enable them to work out probably the most time-efficient and distance-efficient route. This will save driving time & gas so that we can pass on the cost savings to our clients.
They're going to call you 24 hours before your work is due to begin and they will provide you an arrival window for our technician to attend.
The cleaning service personal will always, without exception, introduce himself to you, and if you are available, they are going to ask to you be guided across the property and express any problem he may identify.
Prior to starting on the cleaning work, photographs are taken of your main areas that are going to be worked on.
We will then initially utilize the leaf blower to clean off debris and leaves right from your roof so this all removed before cleaning the rain gutters. All fallen leaves are going to be collected with our shovels and bagged up.
When the roof thoroughly clean and clear, we proceed to the gutter, getting rid of fallen leaves & dirt with trowels & scooping tools, we bag up all of this debris once we clear it, we don't leave it on your roofing or put it to the floor underneath - we work to the highest standards of cleaning
Our next action is looking at your downspouts and making sure there are no clogs or blockages. We employ special tools to address blockages and we can also find blockages that are not necessarily visible initially.
Once completed we take photographs of our carried out work & show these with you by e-mail.
Furthermore, we issue our invoices and bills through email and you might elect to pay us by check, bank transfer, hard cash, or payment link in protected email, - you can even pay off by credit card over the phone if you like
You will get a phone call from us after the job has been concluded to make sure you are content with the work and that the job was done to the highest standards that we promise.
We will return to your residence, with no hassle, & remedy any kind of issues when we haven't surpassed your expected results ..
