Precisely How Our Procedure Works
Firstly, the minute you make your very first call, you'll be connected to one of our very own dispatchers positioned in Bay County. Our dispatchers possess several years of practical experience in gutter cleaning and can provide you with the very best guidance and services.
We make use of satellite imagery to assess your house & discuss when your rain gutters were previously cleaned out and just what condition they are in currently.
With this particular information we can provide fixed-price cost for rain gutter and downspout cleaning and also cleaning any kind of clutter or perhaps leaves from the rooftop.
You will get a duplicate of the bid with all of the documents right at the end of the call and this will confirm precisely what we will undertake, when we're gonna do it & the amount it's going to cost you.
Our scheduling team who has the responsibility to ensure our jobs are completed punctually, they are in command of figuring out the ideal routes for our gutter cleaners in order to be present at the jobs within the most time & distance-efficient route, saving gasoline & time driving permits us to provide you with the best value.
The team will phone you 24 hours before the cleaning service start off the work and will give you an time space for our professional team appears, although many of our tasks are carried out when the client isn't in the house
Right after arrival the cleaning specialist is going to introduce himself to you and, if you are home and have the time, walk across the property with you to show you trouble spots.
We are going to take pictures of the key working area before we commence with the work.
The roofing is cleaned of dirt, shingle grit and fallen leaves first of all, utilizing an electric blower along with a scoop to get together large leaf heaps.
As soon as the roofing is cleaned, we are going to clear away debris & leaves from the rain gutter using scooping tools & trowels. All of the clutter is nicely packaged up as we do the job. Absolutely nothing gets tossed on the ground or left behind on the roof.
With all the gutters all clear we go to the downspouts, checking they are free and clear of obstructions, we have tools & special equipment to get rid of any kind of obstructions that might be there, we will also identify blockages that may not be obvious at first look.
When the job is all done we take photographs of all of the work done and will share all these with you by e-mail. You will then be able to observe the pre and post.
Additionally, you will receive by email, a bill and invoice of the work done. There are many approaches to pay. You could pay by credit card on the telephone if you'd like or you could click on the payment url inside the email message, by bank transfer, by check or by cash.
We contact our clients right after the job has been carried out to make certain that work was done towards the very high standards expected from us
At Ken's Gutters, we're perfectionists and so are thrilled to give every client a 45 day warranty.
