Our Typical Working Procedures
Firstly, the minute you make your very first call, you will end up connected with one of our very own dispatchers positioned in Hillsborough County. Our dispatchers have got many years of practical experience in gutter cleaning and can give you the very best guidance and assistance.
We then will check at your house employing satellite images & check with you when they were previously cleaned out, as well as the condition of the gutters.
With this particular information we could give you a fixed-price charge for gutter and downpipe cleaning as well as cleaning up any kind of clutter or perhaps leaves and twigs off the roof.
You will get a copy of this bid & complete documents by email immediately following the call, this confirms exactly what we're going to complete, when we will perform it, and how much it will cost
We've got a team specialized on work schedules & timeframes, they make sure that our work are performed promptly, they are responsible of the paths the gutter cleaners take, so, their task is find the ideal route to the necessary locations in order to save time and use the most effective route, by doing this, not only gasoline cost is actually saved but gives to you efficient cost.
Our gutter cleaning technician will contact you 24 hours prior to your work start day and will tell you their arriving time.
Be assured when this varies for whatever reason you will be told well before time, helping you save from waiting for us, although a lot of of our jobs are performed when the customer isn't home
The cleaner will introduce himself to you personally upon arrival, and if you have got time, we're going to walk across the property with you and you can point out any trouble spots.
Right before we start, we just take photos of all key regions we will be working in.
The task begins at the roof structure, cleaning all of the remains of leaves, debris & tiny rocks. To do this task, we utilize a blower as primary device, among the other tools we can mention scoops to pick up huge bunches of leaves
All of our gutter cleaners do the job with highest benchmarks of cleanliness during the work. They are going to next commence clearing the rain gutters utilizing scooping tools and bag up while they clean up, meaning zero mess is left on to the ground to clean up later or have blow aside.
The next action is checking your downspouts and making sure there are no clogs or blockages. We utilize specialized tools and equipment to take care of obstructions and then we can also discover blockages which aren't necessarily visible at first glance.
We will send an e-mail with pictures of all the areas which were cleaned and cleared after the job is done.
Additionally by email, we send out our bills towards the service cost, for payments method, we offer you many different options, as cash, cheque, bank transfer, or payment url via a risk-free e-mail, additionally, you could use your mobile phone to pay out by visa or mastercard
We call up all our clients after the work has been completed to make certain that work was completed towards the very high standards expected from us
At Ken's Gutters, we're perfectionists and therefore are happy to give each and every customer a 45-day promise.
If you're not happy with the work which has been carried out, we're going to make sure to support and resolve your issues with no hassle
