Our Standard Operating Processes
To begin with, when you call us, you will be connected with one of our Indian River County centered despatchers, our gutter cleaning despatchers have got several years of practical experience in the business and offer professional support and services.
We then will check at your home employing satellite images and check with you when these had been last cleaned, and also the condition of your rain gutters.
A fixed price will be provided to you personally for the cleaning up of your roof when possible and clearance & cleaning up of your gutters and downspouts around your residence.
You receive your own personal copy of this price quote by email to validate exactly what we plan to do, exactly when we can perform it & the amount it is going to cost.
We've got a team specialized on work schedules & timeframes, they make certain that our work are performed immediately, they are responsible of the paths that the gutter cleaners take on, so, their role is locate the right path to the needed locations to save lots of time & use the best route, with this, not simply fuel cost is saved but provides to you effective cost.
Our team will call you 24 hours prior to the cleaning services start off the job and will provide you with a time gap for the technician team appears, although many of our tasks are completed when the customer is not home
The cleaner will always introduce himself to you on arrival, and when you've got time, we're going to walk around your residence together with you and you could indicate any trouble spots.
We will take pictures of the major of the working section prior to begin with the job.
The roof is cleaned out of debris, roofing shingle grit & leaves to begin with, using an electrical blower plus a scoop to gather large leaf bundles.
All our gutter cleaning specialists work with highest standards of cleanliness all through the job. They will next begin clearing the rain gutters utilizing scooping tools & bag up as they clear, meaning no mess is left on the floor to remove later and have blow away.
With the gutters totally clear we go to the downspouts, examining they are totally free and clear of blockages, we carry tools & special equipment to get rid of any obstructions that might be there, we can also discover obstructions that may not be obvious at initial look.
When done we take photographs of the finished job and share those with you through e-mail.
Also by email message, we deliver our bills for the service cost, for payments process, our company offers you different choices, as cash, check, bank transfer, or payment url through a secure e-mail, also, you can utilize your phone to pay by credit card
You will get a phone call from our company soon after the work was concluded to ensure you are satisfied with all the work and that the job was done towards the high standards that we promise.
If you're disappointed with all the work that's been done, we're going to make sure to support & correct your grievances with no hassle
Mainly because our top quality work and possess highest benchmarks on cleaning, we are able to give you a 45 days guarantee of no obstructions
