Our Standard Operating Procedures
To begin with, whenever you call us, you'll be in touch with one of our Hillsborough County centered despatchers, our rain gutter cleaning despatchers possess several years of practical experience in the industry and provide expert guidance and service.
We will figure out with you the previous time your gutters were cleaned and cleared and utilizing satellite images we are able to discuss & view your property.
A set price will be provided to you personally for the cleaning up of your roofing when possible and clearance & cleaning of your gutters and downpipes all-around your home.
Following the call you will get an email with complete written paperwork. We're going to affirm the price given over the telephone and the bid, outlining the break-down of price, exactly what work is going to be undertaken and when we can get the job done.
We have a staff specialized on schedules & timelines, they will ensure that our work are performed punctually, they are accountable of the routes that the gutter cleaners take on, so, their job is find the very best path to the needed places to save lots of time & use the most efficient route, by doing this, not just gasoline cost is actually saved but gives to you effective cost.
They're going to call you 24 hours just before your work is due to start out and they will give you an arrival window for our tech to visit.
Right after arrival the cleaning specialist is going to introduce himself to you personally &, if you're home and have the time, walk around the property with you to show you trouble spots.
Before starting on the cleaning work, pictures are taken of the key areas that'll be worked on.
We start with the roofing, cleaning up it down of leaves, debris and shingle grit, we use a blower to get this done, and also utilize scoops to pick up large heaps of leaves.
All our gutter cleaning specialists do the job with very high benchmarks of cleanliness during the job. They are going to next begin cleaning the rain gutters using scooping equipment and bag up while they clean up, meaning zero clutter is left behind on the ground to clear up later or have blow aside.
The next stage is examining your downspouts and ensuring there are no clogs or blockages. We make use of special equipment and tools to take care of obstructions and we could also locate obstructions which are not always visible initially.
Once the work is completed we will take photos of all of the work done and will share all these with you by email message. You will subsequently be able to see the pre and post.
In addition, we give our invoices and receipts by e-mail and you could opt to pay us by check, bank transfer, cash, or payment link in secure e-mail, - you can even pay by visa or mastercard over the phone if you want
You will get a phone call from our company soon after the work was finished to ensure you are content with the work and that the job was done to the very high standards which we promise.
Should you be not happy with all the work that has been undertaken, we will make sure to support and fix your issues with no problem
