Precisely How Our Process Works
To start with, the minute you do make your very first call, you'll be connected to one of our dispatchers located in Charlotte County. Our dispatchers have got many years of experience in gutter cleaning service and can give you the best help and assistance.
We then will check at your home employing satellite imagery and speak with you when they were previously cleaned out, along with the condition of your rain gutters.
By using this details, we will provide a fixed price invoice for cleaning your gutters & clearing your downpipes, and when possible, additionally cleaning the leaves and clutter from the roof.
Following your telephone call you will receive an email with complete written documents. We're going to confirm the price provided over the telephone and the bid, detailing the break-down of cost, precisely what job is going to be carried out and when we are going to carry out the job.
We've got a team specialized on work schedules & timelines, they will ensure that our work are carried out punctually, they are responsible of the routes that the gutter cleaners take, so, their job is find the ideal route to the necessary locations in order to save time and use the most effective route, in this way, not only gas cost is actually saved but gives to you personally effective cost.
The team will contact you 24 hours before the cleaning services begin the job and can provide you a time gap for our technician team appears, although many of our jobs are carried out when the customer is not house
The cleaner will introduce himself to you on arrival, and if you've got time, we're going to walk across the property together with you and you could indicate any problem areas.
Prior to starting on the cleaning work, photos are taken of the major areas that will be worked on.
We start out with the roof, cleaning it down of debris, leaves and shingle grit, we make use of a blower to achieve this, and also make use of scoops to grab large heaps of fallen leaves.
With all the roof structure clean and clear, we go to the rain gutter, taking away fallen leaves & debris with trowels & scooping tools, we bag up all of this dirt when we clean up it, we don't leave it on the roof or dump it to the ground underneath - we work to the very best benchmarks of cleaning
The next action is checking your downpipes & ensuring there are no clogs or obstructions. We use special equipment to handle blockages and we can also discover blockages which are not always obvious at first glance.
We will send an email with pictures of all of the areas which were cleaned out as soon as the work is finished.
Additionally by email, we deliver our invoices towards the service charge, for payments procedure, we provide you different options, as hard cash, cheque, bank transfer, or payment url through a risk-free email, furthermore, you could use your phone to pay by visa or mastercard
We always call up our customers after conclusion of the job to make sure they're satisfied with the high standards we attempt to offer you.
Should our job not fulfill and exceed your anticipations, we will show up at your property in The Court to treat the issue without any hassle.
Our service plan features frequent planned cleaning of gutters & downspouts to keep your household protected. We will visit 2-4 times per year based upon your gutter layout & roof type and also what sorts of trees are near the house.
