Our Typical Operating Procedures
To begin with, the moment you make your first call, you will end up connected to one of our dispatchers positioned in Polk County. Our dispatchers have got years of experience in gutter cleaning service and will give you the very best guidance & assistance.
We utilize satellite imagery to evaluate your property & discuss when your rain gutters were last cleaned out and just what condition they're in now.
Using this information, we will give you a fixed price bill to clean your gutters and clearing the downspouts, and if possible, additionally cleansing the leaves & rubble from the roof.
You will receive a duplicate of the bid & full records by e-mail soon after the call, this shows precisely what we will complete, when we are going to do it, and just how much it'll cost you
Our scheduling team will have earlier worked the best route for them, so they are able to reach the job promptly and most cost efficient which will permits us to provide the perfect services and best cost saving on fuel and time.
Our gutter cleaning tech will contact you 24 hours before your job start day and is going to tell you their arriving time.
Very often our jobs are done while the client has gone out since we are just working on the outdoors of the home. But if you are staying in for us we will contact you if for whatever reason if the timing varies.
The cleaning personal will, with no exception, introduce himself to you personally, so if you're readily available, they are going to request to you personally be taken across the property and talk about any issue that he may spot.
Prior to starting on the cleaning work, photos are taken of your key areas that'll be worked on.
The work commences at the roof structure, clearing all the remains of fallen leaves, debris & gravel. For this particular task, we use a blower as key tool, among the other equipment we could mention scoops to collect large bundles of leaves
Our gutter cleaning specialists do the job with very high standards of cleanliness throughout the job. They are going to next start off cleaning the gutters using scooping equipment & bag up as they clean up, which means absolutely no mess is left behind on the floor to clean up later or have blow aside.
With all the gutters totally clear we go to the downspouts, checking that they are free and clear of obstructions, we carry tools & special equipment to remove any kind of obstructions that might be there, we will also identify obstructions that might not be noticeable at initial look.
Once the job is completed we take pictures of all of the job done and also will present these with you by email. You will subsequently be able to see the before and after.
Also by e-mail, we send out our bills for the service cost, for payments procedure, we provide you diverse options, as hard cash, cheque, bank transfer, or payment link via a risk-free email, additionally, you might use your cell phone to pay out by visa or mastercard
We always get in touch with our clients after completion of the job to make sure they are very pleased with the superior standards we work tirelessly to provide.
In the event that you aren't delighted for whatever reason, we are going to happily come back & fix the problem.
