Our Standard Operating Procedures
First of all, when you contact us, you'll be in touch with one of our Polk County based despatchers, our gutter cleaning despatchers have many years of experience in the business and provide professional help & service.
We will evaluate your household using satellite images and having a brief conversation together with you about the condition of the rain gutters and details on when these were last cleaned out.
With this particular information we could give you a fixed-price charge for gutter & downspout cleaning as well as cleaning any kind of dirt or perhaps leaves and twigs off the rooftop.
You will get a copy of the bid with all the documentation right at the end of your call and this will validate precisely what we will do, when we're gonna do it and the amount it's going to cost.
Our appointment scheduling team will have previously worked the best route for them, so they can easily arrive at the job immediately and most cost efficient which will allows us to provide the very best service & best cost saving on gasoline as well as time.
You will get a telephone call 24 hours ahead of the scheduled job to provide you with a window of arrival when the professional will be there.
Immediately after arrival the cleaning specialist is going to introduce himself to you and, if you are home and also have the time, walk around the property or home with you to tell you trouble spots.
Before starting on the cleaning work, pictures are taken of your major areas that will be worked on.
We begin with the roof structure, cleaning it down of leaves, debris & roofing shingle grit, we utilize a blower to do this, as well as utilize scoops to pick up large bundles of leaves.
For high-quality standards, after the full cleaning and clear of your homes roof, we turn to the gutter, removing leaves & debris from it using tools such as trowels & collecting tools, we put all of this in bags since we thoroughly clean the workspace, next, we are going to take on those sacks with us which means you do not have to take care of them
With the gutters all clear we go to the downpipes, checking that they're free and clear of obstructions, we have tools & special equipment to clear any kind of blockages that could be there, we can also discover blockages that may not be visible at initial look.
Once completed we take pictures of our finished work and show these with you through email message.
We also give our invoices through email and you may opt to pay us by check, bank transfer, hard cash, or payment link in safe e-mail, - you can also pay off by visa or mastercard over the telephone if you want
We call up all our customers after the job has been completed to make certain that work was undertaken to the highest standards anticipated from us
Simply because we're perfectionists and carry out our cleaning to exacting benchmarks, we're comfortable giving a 45 day no block guarantee.
Our service package provides frequent scheduled clearing of rain gutters & downpipes to maintain your property protected. We will visit 2-4 times per year according to your rain gutter style & roof type and also what sorts of trees are surrounding your household.
