Our Standard Operating Processes
Our Hillsborough County based despatchers have got many years of experience and they can offer professional support and services from the minute you call up.
We will measure your residence utilizing satellite images and having a short discussion together with you on the condition of your gutters and details on when they were previously cleaned.
A fixed price will then be presented to you for the cleaning up of the roof when possible & clearance & cleaning up of your rain gutters & downpipes all-around your residence.
You receive your own copy of the price quote by email to validate precisely what we plan to do, exactly when we can do it and the amount it will cost you.
Our appointment scheduling team will likely have earlier worked the best route for them, so they are able to reach the job punctually and most cost efficient which will allows us to provide you with the very best services & very best cost saving on gasoline and time.
The team will phone you 24 hours prior to the cleaning service commence the job and will give you an time space for the technician team appears, although many of our tasks are performed when the client is not in the house
Be confident if this alters for any kind of reason you will be told before time, helping you save from waiting around for us, although a lot of of our jobs are carried out when the client is not home
The cleaning specialist will introduce himself to you upon arrival, and when you've got time, we're going to walk around the residence along with you and you may point out any troublesome areas.
Prior to the start of the project we will take pictures of the gutters and roofing and of the work going to be handled.
The rooftop is cleaned of debris, shingle grit and fallen leaves to start with, using an electrical blower plus a scoop to gather big leaf bundles.
As soon as the rooftop is cleaned out, we're going to remove debris and leaves/twigs from the gutter using scooping tools and trowels. All the debris is nicely bagged up as we do the job. Nothing gets thrown on the ground or left behind on the rooftop.
Right after the roofing and rain gutters are cleared & cleaned, we move onto checking the downspouts. We have got specific tools for the cleaning and clearing of all of these. Often obstructions can be undetectable and unseen. We clear away these blockages for you.
After the job is completed we take pictures of the job done and also will present these with you by email. You will subsequently be able to observe the pre and post.
In addition, we send our invoices by e-mail and you might choose to pay us by check, bank transfer, cash, or payment link in secure email, - you can also pay off by credit card on the phone if that suits you
Once all work is done, we call up our clients and check out their opinion of the job in order to be sure that the task was finished as expected and with the high quality our company offers
Simply because we are perfectionists & execute our cleaning to accurate standards, we are comfortable offering a 45 day no blockage assurance.
Our service plan gives you routine scheduled clearing of gutters and downspouts to maintain your home protected. We're going to visit 2-4 times each year according to your gutter style & roof structure type as well as what kinds of trees are actually surrounding the home.
