Our Typical Working Procedures
Call us and you will be in touch with one of our neighborhood Lake County despatchers who has got lots of experience and will be capable to provide expert guidance.
We will take a look at your home utilizing satellite imagery and having a short conversation with you relating to the condition of your rain gutters and when these were last cleaned.
By using this information, we're going to give you a set price bill to clean your gutters & clearing the downpipes, and when probable, also cleaning the leaves and clutter from your roofing.
You will receive a duplicate of the bid & complete documentation by email soon after the call, this confirms precisely what we're going to complete, when we will do it, and just how much it'll cost you
Our jobs are completed quickly as a result of our experienced scheduling team who will find out the ideal route for our gutter cleaner to enable them to work the most distance-efficient and time-efficient route. This will save driving time and gasoline so that we could pass on the value savings to our customers.
You will get a phone call 24 hours prior to the scheduled job to provide you with a window of arriving time when the technician is going to be there.
Be confident that if for whatever reason this varies, you're going to be informed up-front, helping you save the wait, however, the majority of our works are performed when the customer is not in the house.
Upon arrival the cleaner will introduce himself to you and, if you're home and have the time, walk around the property with you to tell you troublesome areas.
Before we begin, we take photographs of all main areas we will be doing work in.
We will initially utilize the foliage blower to clean dirt & leaves from your roofing so all this cleared prior to cleaning the rain gutters. All leaves will be picked up with our scoops and bagged up.
Our gutter cleaners do the job with very high benchmarks of cleanliness throughout the work. They are going to next begin cleaning the rain gutters utilizing scooping equipment & bag up while they clear out, which means no clutter is left on the ground to eliminate later or have blow aside.
Our next action is checking out your downspouts and making certain there are no clogs or blockages. We use specialized equipment and tools to deal with blockages and we can also find obstructions which aren't necessarily noticeable initially.
Once done we take photos of the carried out job & share all those with you by email.
Additionally by email message, we send our bills towards the service charge, for payments procedure, our company offers you different choices, as cheque, hard cash, bank transfer, or payment url via a risk-free e-mail, additionally, you can utilize your phone to pay by visa or mastercard
You will receive a call from our company right after the work has been finished to make certain you are satisfied with the work and that the task was completed towards the high standards that we guarantee.
If you're not happy with the work that's been completed, we will be sure to support & address your complaints with no hassle
At Ken's Gutters, we are perfectionists and so are pleased to give every client a 45-day promise.
