Our Typical Operating Processes
To begin with, the moment you make your first call, you will end up connected to one of our dispatchers positioned in Lake County. Our dispatchers possess many years of working experience in gutter cleaning service and can give you the very best guidance and services.
We will measure your house utilizing satellite imagery and having a short talk with you relating to the condition of your gutters and when they were last cleaned out.
By using this information we will provide a price personalized for your requirements to clean up your rain gutters & downspouts and if possible we are going to clean up the leaves and rubble from your roofing.
Following the call you will get an email with full written paperwork. We will confirm the cost given over the phone and also the bid, detailing the break-down of cost, what work is going to be carried out and when we can finish the work.
We've got a team specialized on schedules & timeframes, they make sure that our work are carried out immediately, they are accountable of the routes that the gutter cleaners take, so, their task is locate the best path to the needed places to save time and take the best route, with this, not only fuel cost is saved but provides to you effective cost.
They will contact you 24 hours just before your job is due to start and they'll give you an arrival window for our professional to visit.
Right after arrival the cleaner is going to introduce himself to you and, if you're home and also have the time, walk across the property or home with you to tell you troublesome areas.
We will take photos of the main working section before begin with the work.
We will then initially make use of the foliage blower to clean off dirt & fallen leaves from the roof structure so all this cleaned before cleansing the rain gutters. All fallen leaves will be collected using our shovels & bagged up.
With all the roof thoroughly clean and clear, we proceed to the gutter, taking away leaves & dirt with trowels & scooping tools, we bag up all of this rubble as we clean up it, we don't let it sit on your roofing or put it to the ground below - we get the job done to the highest benchmarks of cleaning
Now, with the rain gutters totally cleaned out, we turn to examine the state of your downspouts, to see if they are free of blockages & 100 % clear, our team is well-equipped with the appropriate tools to eliminate blockages that may be a problem for the water to pass, additionally, we're able to detect blockages that will not be apparent or visible at first look
We are going to send an e-mail with photos of the spaces that have been cleaned once the job is concluded.
Additionally by email message, we send our bills towards the service cost, for payments procedure, we provide you various options, as cheque, cash, bank transfer, or payment url through a risk-free email, furthermore, you can utilize your cell phone to pay out by credit card
You will get a phone call from our company following the work was concluded to ensure you are content with the work and also that the job was done towards the high standards that we promise.
