How We Work
To begin with, the moment you make your very first call, you will be connected with one of our very own dispatchers situated in Hillsborough County. Our dispatchers have many years of working experience in gutter cleaning and will provide you with the very best help & assistance.
We make use of satellite imagery to examine your home & discuss when your gutters were previously cleaned as well as what condition they're in now.
With this details we can offer you a fixed-price charge for rain gutter and downspout cleaning and also cleaning up any dirt or leaves and twigs off the roofing.
You will receive a duplicate of the bid with all the documents right at the end of the phone call and this would confirm exactly what we will complete, when we are going to do it & how much it is going to cost you.
Our appointment scheduling team will likely have earlier worked the right route for our cleaners, so that they can easily reach the job promptly and most cost efficient which will allows us to provide you with the top service & very best cost saving on gasoline & time.
Our team is going to contact you 24 hours prior to the cleaning services commence the job and can give you an time gap for the technician team appears, although many of our jobs are completed when the client is not house
When this should change, you'll be informed beforehand so you don't need to wait around for. A lot of our tasks are done without the client being house too.
If you're home when the gutter cleaner arrives, he will introduces himself and ask you to walk across your property with him indicating any kind of major problem areas to address.
Before beginning on the cleaning work, photos are taken of the major areas that will be worked on.
We begin with the roof structure, cleaning it down of leaves, debris & shingle grit, we use a blower to accomplish this, as well as make use of scoops to pick up big bundles of fallen leaves.
With all the roofing clean & clear, we move to the gutter, getting rid of fallen leaves and dirt with trowels & scooping tools, we bag up all this rubble when we clear it, we don't let it stay on the roof or dump it to the ground underneath - we work to the top standards of cleaning
The next step is checking out your downspouts and ensuring there are no clogs or blockages. We use special equipment and tools to take care of obstructions and we could also discover blockages which aren't always obvious initially.
We're going to send you an email with pictures of the areas that were cleaned out as soon as the work is finished.
You will also get by email, a bill and invoice for the work carried out. There are numerous ways to pay off. You could pay by credit card on the phone if you'd like or you could choose the payment link inside the email, by bank transfer, by check or by cash.
When all work is completed, we call our customers and check out their opinion of the job to make certain that the task was done as expected and also the top quality our company offers
Should you be unhappy with all the work that's been done, we will be sure to support and address your complaints with no hassle
At Ken's Gutters, we are perfectionists and are happy to give each client a 45-days assurance.
Our service package delivers frequent scheduled cleaning of rain gutters & downpipes to maintain the property protected. We are going to visit 2 to 4 times per year based on your gutter style & rooftop type as well as what kinds of trees are near your place.
