Our Method
Our Gadsden County based despatchers have got years of working experience and they will provide professional guidance and services from the minute you contact us.
We're going to measure your residence using satellite images and having a quick conversation together with you about the condition of your rain gutters and details on when they were last cleaned out.
Using this details, we are going to provide you with a fixed price invoice for cleaning your gutters & clearing your downspouts, and when possible, also cleaning the leaves and rubble from your roof structure.
Following the telephone call you will get an email with full written documents. We're going to affirm the price provided over the telephone and also the bid, explaining the break-down of cost, exactly what job is going to be undertaken and when we are going to get the job done.
Our jobs are carried out immediately thanks to our experienced scheduling team that will identify the very best route for our gutter cleaner to enable them to work out probably the most distance-efficient and time-efficient route. This will save driving time & fuel so we can pass along the cost savings to the customers.
The team will phone you 24 hours before the cleaning service start the job and can provide you with a time space for the technician team appears, although a lot of our tasks are carried out when the customer isn't home
Often our tasks are completed whilst the customer is out as we are just working on the outdoors of the property. But if you are staying in for our team we are going to phone you if for whatever reason in the event the timing varies.
The cleaning service personal will, with no exception, introduce himself to you, and if you are available, they are going to request to you personally be taken across the property or home and explain any issue he could possibly identify.
Before we start off, we just take photos of all of the major regions we are going to be working in.
We will initially utilize the foliage blower to clean off dirt & leaves from the roofing so all of this cleaned prior to cleaning the gutters. All fallen leaves will be collected using our shovels & packaged up.
For superior quality benchmarks, after the complete cleaning & clear of your roof, we go to the rain gutter, clearing leaves and dirt from it using tools such as trowels and collecting tools, we put all of this in bags since we thoroughly clean the work area, and then, we are going to take on those sacks with us so you don't have to deal with them
With the gutters all clear we proceed to the downspouts, examining they are free and also clear of obstructions, we bring specific tools and equipment to clear any obstructions that might be there, we could also locate blockages that may well not be noticeable at initial look.
Once the job is all done we take photographs of all of the job done and will present all these with you through email message. You will subsequently be able to observe the pre and post.
Additionally, you will get by e-mail, a receipt & invoice of the work carried out. There are numerous approaches to pay. You are able to pay by credit card over the phone if you prefer or you may click the payment link inside the e-mail, by bank transfer, by cheque or by cash.
As soon as all work is done, we call our customers and always check their thoughts and opinions of the work to make sure that the job was carried out as expected and also the best quality we offer
At Ken's Gutters, we're perfectionists and are happy to give each and every client a 45-day warranty.
