Our Standard Operating Processes
Call us and you will be in touch with one of our neighborhood Hillsborough County despatchers that has lots of experience and will be in a position to provide professional assistance.
We are going to figure out together with you the previous time your gutters were cleaned and making use of satellite images we are able to look at and access your house.
Using this data, we are going to provide you with a fixed price invoice to clean your gutters and clearing the downspouts, and if possible, additionally cleaning the leaves and debris from the roof structure.
Following your phone call you will receive an e-mail with full written documents. We will confirm the price provided over the phone and the bid, outlining the break-down of price, exactly what work will be undertaken and when we can do the job.
Our appointment scheduling team who has got the obligation to make certain all our tasks are carried out promptly, they will be in charge of figuring out the very best routes for our gutter cleaners to enable them to be present at the jobs within the most time and distance efficient path, conserving gas and time driving permits us to provide you with the greatest value.
Our gutter cleaning tech will contact you 24 hours before your work commence day and is going to inform you their arriving time.
If you are home when the rain gutter cleaner arrives, he's going to introduces himself and request you to walk around your residence with him mentioning any major problem areas to handle.
We are going to take pictures of the major of the working section just before we start with the task.
The roofing is cleaned out of debris, roofing shingle grit and fallen leaves to start with, using an electric blower and a scoop to collect large leaf heaps.
With all the roof structure clean and clear, we proceed to the rain gutter, getting rid of leaves & dirt with trowels and scooping tools, we bag up all this clutter when we clear away it, we don't let it stay on the roof structure or drop it to the ground underneath - we work to the very best benchmarks of cleaning
Right now, with all the rain gutters totally cleaned out, we turn to inspect the state of your downpipes, to determine if they're totally free of blockages and full clear, our company is well equipped with the appropriate tools to remove obstructions that could be a problem for the rain water to flow, additionally, we are capable of locate obstructions that won't be apparent or visible at first look
Once complete we take pictures of our carried out work and share all those with you through email.
Furthermore, we send our invoices and receipts through e-mail and you could choose to pay out us by check, bank transfer, hard cash, or settlement link in secure email, - you may also pay off by credit card over the phone if that suits you
As soon as all work is done, we call our customers and get their point of view of the work in order to be sure that the job was carried out as expected and also the best quality we offer
Mainly because our high-quality work and possess very high standards on cleaning, we can easily give you a 45 days assurance of no obstructions
We are going to return to your premises, without fuss, and fix any concerns when we haven't exceeded your expectations.
Our service package features regular scheduled cleaning of gutters and downpipes to keep your home protected. We will visit 2 to 4 times every year according to your gutter layout & roof structure type in addition to what kinds of trees are actually near your place.
