Precisely How Our Process Works
First off, as soon as you make the first call, you'll be connected with one of our very own dispatchers located in Lafayette County. Our dispatchers possess many years of experience in gutter cleaning service and will provide you with the best guidance & services.
We use satellite imagery to assess your house and discuss when your gutters were previously cleaned as well as what condition they're in currently.
With this particular details we could provide fixed-price charge for gutter and downpipe cleaning as well as cleaning up any kind of dirt or perhaps leaves off the roof.
You receive your own personal copy of this quote by email to confirm exactly what we intend to do, exactly when we can perform it and just how much it will cost.
Our appointment scheduling team will likely have earlier worked the best route for them, so that they are able to reach the work immediately and most cost effective which will allows us to give you the perfect services and very best value saving on gas and time.
They will contact you 24 hours before your job is due to start and they'll give you an arrival time frame for our tech to attend.
Quite often our work is completed whilst the client has gone out since we are only working on the outside of the property. However if you are remaining in for us we will call you if for any reason in the event the timing varies.
Right after arrival the cleaning specialist is going to introduce himself to you personally and, when you are home and also have the time, walk around the property or home together with you to tell you problem areas.
Prior to the start of the job we will take photographs of your gutters as well as roof and of the task about to be done.
The roofing is cleaned of debris, roofing shingle grit & leaves to start with, employing an electric blower and a scoop to collect big leaf bundles.
Our gutter cleaners do the job with high benchmarks of cleanliness throughout the job. They're going to next start out clearing the rain gutters using scooping tools and bag up as they clean up, meaning zero clutter is left on the floor to clean up later or have blow aside.
With the gutters totally clear we move to the downpipes, checking that they are free and also clear of blockages, we carry specific tools and equipment to remove any kind of blockages that could be there, we could also discover obstructions that might not be visible at first look.
Once complete we take photographs of our completed job and show those with you through email.
Additionally, you will receive by email, an invoice and receipt for the work carried out. There are plenty of approaches to pay. You may pay by credit card on the telephone if you'd like or you can choose the payment url in the email, by bank transfer, by cheque or by hard cash.
After all work is completed, we call up our customers and get their point of view of the work in order to ensure that the task was completed as expected and with the high quality we provide you with
In the event you are not satisfied with all the work that has been done, we will make sure to support and resolve your concerns with no hassle
