Our Standard Operating Processes
Our Miami-Dade County centered despatchers have got years of experience and they can deliver expert support & assistance from the minute you contact us.
We're going to determine with you the previous time your gutters were cleaned and cleared and utilizing satellite images we can look at and access your household.
By using this information we're going to give you a price customized to you personally to completely clean your gutters & downspouts and when feasible we are going to clean up the leaves & clutter from your roofing.
You will get your own copy of this price quote by e-mail to confirm precisely what we intend to do, exactly when we can perform it & the amount it is going to cost.
All of our jobs are completed promptly thanks to our knowledgeable appointment scheduling team who will find out the ideal route for the gutter cleaner so they can work probably the most time-efficient and distance-efficient route. This will save traveling time & gasoline so that we could pass along the cost savings to our customers.
The team is going to contact you 24 hours before the cleaning service commence the work and can provide you a time space for the specialist team appears, although many of our jobs are carried out when the customer is not home
Very often our jobs are completed while the customer is out as we are simply just working on the outdoors of the home. However if you are staying in for our team we are going to phone you if for whatever reason in the event the timing changes.
The cleaning specialist will introduce himself to you on arrival, and when you've got time, we're going to walk across the residence with you and you could mention any problem areas.
Before commencing on the cleaning, photographs are taken of the main areas that will be worked on.
The project commences at the roof structure, cleaning up all the remains of fallen leaves, dust and tiny rocks. To do this task, we use a blower as primary device, among the list of other equipment we can mention shovels to collect huge heaps of fallen leaves
When the roof clean and clear, we move to the rain gutter, getting rid of leaves/twigs and debris with trowels & scooping devices, we bag up all of this clutter once we clear away it, we don't leave it on your roofing or dump it to the ground below - we work to the highest benchmarks of cleanliness
With the gutters all clear we go to the downspouts, checking that they are totally free and also clear of blockages, we bring specific equipment and tools to remove any obstructions that could be there, we could also discover blockages that might not be noticeable at first look.
When the work is complete, we take pictures of it and send them an email to you.
Furthermore, we deliver our invoices & bills by e-mail and you could elect to pay out us by cheque, bank transfer, hard cash, or settlement link in secure email, - also you can pay off by credit card over the phone if that suits you
As soon as all is completed, we call our clients and check their thoughts and opinions of the job in order to make sure that the job was done as expected and also the best quality we offer
We are going to return to your residence, without fuss, & fix any problems when we have not exceeded your anticipations.
We are going to guarantee a 45-days no clog up, as we are certain our work is going to be conducted towards the top notch standard.
Our service plan offers frequent planned cleaning up of rain gutters & downspouts to help keep your residence protected. We will visit 2 to 4 times each year depending on your gutter style & roof structure type and also what sorts of trees are actually around your residence.
