Our Typical Operating Procedures
First off, the minute you make the first call, you will be connected with one of our very own dispatchers located in Hillsborough County. Our dispatchers have got several years of experience in gutter cleaning service and will give you the very best guidance & assistance.
We utilize satellite imagery to examine your house and speak about when your gutters were previously cleaned out and what condition they are in at present.
A fixed price will then be given to you for the cleaning of your roof structure whenever possible and clearance & cleaning of the rain gutters & downpipes around the home.
Following the call you will get an email along with full written documentation. We will confirm the price given over the phone and the bid, detailing the break-down of price, what work is going to be performed and when we will do the job.
Our scheduling staff who has the duty to make sure all of our tasks are done promptly, they happen to be in charge of working out the right routes for our gutter cleaners in order to attend the jobs in the most time and distance-efficient route, conserving gas and time driving allows us to provide you with the greatest value.
Our team will phone you 24 hours before the cleaning services commence the work and will give you a time gap for our professional team appears, although many of our tasks are performed when the customer is not in the home
If this should change, you'll be well informed upfront so that you do not have to wait around for. A lot of our jobs are performed without the customer staying at house too.
The cleaning service professional will, with no exception, introduce himself to you, and if you are available, they are going to ask to you be taken all around the property or home and express any issue he could identify.
Prior to the start of the project we take photographs of your rain gutters as well as roof structure and of the work going to be undertaken.
We start out with the roof structure, cleaning it down of leaves, debris & roofing shingle grit, we use a blower to achieve this, and also utilize scoops to grab large heaps of leaves.
With all the roof thoroughly clean & clear, we proceed to the rain gutter, taking away fallen leaves & dirt with trowels & scooping devices, we bag up all of this clutter as we clean up it, we don't let it sit on the roofing or throw it to the floor below - we get the job done to the highest benchmarks of cleanliness
Now, with all the gutters all cleaned out, we turn to inspect the condition of the downspouts, to find out if they are clear of obstructions and full clear, our team is fully equipped with the right tools to eliminate obstructions that could be a problem for the rain water to flow, furthermore, we're capable of detect obstructions that won't be apparent or visible at the initial look
Once complete we take photographs of our finished work and share those with you by email.
Furthermore, we send our bills through e-mail and you may choose to pay out us by cheque, bank transfer, cash, or payment link in secure email, - you can also pay by credit card on the telephone if you like
After all is finished, we contact our clients and always check their point of view of the work in order to be sure that the job was done as expected and also the highest quality our company offers
