Our Process
First of all, when you contact us, you will be in touch with one of our Polk County centered despatchers, our gutter cleaning despatchers have years of practical experience in the business and give professional support & service.
We will determine with you the previous time your rain gutters were cleaned and using satellite images we are able to discuss and access your home.
A fixed price will be given to you for the cleaning of your roof whenever possible & clearance and cleaning of the rain gutters & downpipes around your residence.
Following the call you will receive an email with complete written documentation. We will affirm the price provided over the telephone along with the bid, outlining the break-down of charge, exactly what job is going to be undertaken and when we will carry out the job.
We have a team specialized on schedules and timelines, they will ensure that our work are carried out promptly, they are responsible of the paths the gutter cleaners take on, so, their role is locate the right path to the necessary locations to save lots of time and take the most efficient route, with this, not simply gasoline cost is saved but gives to you personally effective cost.
Our gutter cleaning tech will call you 24 hours before your job start day and will inform you their arrival time.
Be reassured that when for any reason this varies, you'll be notified beforehand, helping you save the wait, nevertheless, the most of our works are performed when the customer isn't at home.
The cleaner will always introduce himself to you on planned arrival, and when you have got time, we are going to walk around the residence together with you and you may discuss any problem areas.
Before starting on the cleaning work, pictures are taken of the important areas that'll be worked on.
The work commences at the roof structure, cleaning up all the remains of leaves, dust & tiny rocks. For this task, we make use of a blower as key tool, among the list of various other equipment we could point out scoops to pick up huge bunches of leaves
With the roofing thoroughly clean & clear, we go to the gutter, removing leaves/twigs & debris with trowels and scooping tools, we bag up all this dirt once we clear away it, we don't let it stay on the roofing or drop it to the floor below - we get the job done to the top benchmarks of cleanliness
The next action is checking out your downpipes and making certain there are no clogs or obstructions. We make use of special equipment and tools to take care of obstructions and then we could also locate blockages which are not necessarily noticeable on the outside.
Once the job is completed we take photos of the work done and also will share these with you through e-mail. You will then be able to view the before and after work.
You will also get by email, an invoice and receipt for the work carried out. There are plenty of approaches to pay off. You could pay by credit card on the phone if you'd like or you may click on the payment url inside the email, by bank transfer, by cheque or by cash.
You will get a phone call from us soon after the work was finished to be sure you are content with the work and also that the job was carried out towards the high standards which we guarantee.
We're going to guarantee a 45 day no blockage, since we know that our job is going to be completed towards the top notch standard.
Should you be unhappy with all the work that's been completed, we will be sure to support and fix your complaints with no hassle
