How We Deliver The Results
To begin with, the moment you do make the first call, you will end up connected with one of our dispatchers positioned in Nassau County. Our dispatchers have several years of experience in gutter cleaning and will provide you with the best help & assistance.
We are going to determine with you the previous time your gutters were cleaned and cleared and using satellite pictures we will discuss & access your property.
Using this information, we will give you a set price invoice for cleaning your rain gutters & clearing your downpipes, and when possible, also cleaning the leaves and clutter from the roof.
You will receive a duplicate of the offer with all the documentation right at the end of your call and this will validate exactly what we will undertake, when we're going to get it done & the amount it will cost you.
We have a team specialized on work schedules & timelines, they will ensure that our work are done punctually, they are responsible of the paths that the gutter cleaners take, so, their task is find the ideal path to the necessary places to save time & take the most efficient route, in this way, not simply gasoline cost is actually saved but provides to you effective cost.
They are going to call you 24 hours before your job is due to start and they can provide you an arrival time frame for our technician to attend.
The cleaning service professional will, with no exception, introduce himself to you personally, and if you are readily available, they'll ask to you be taken across the property & express any issue he may identify.
Before we begin, we take photos of all the major areas we are going to be doing work in.
We will then initially utilize the foliage blower to clean off dust and fallen leaves from your roof so this all cleared just before cleansing the gutters. All fallen leaves will be collected with our scoops and bagged up.
With the roof clean & clear, we go to the rain gutter, taking away leaves/twigs & debris with trowels and scooping devices, we bag up all this rubble when we clear away it, we don't let it stay on the roof or drop it to the floor below - we do the job to the highest standards of cleaning
With all the gutters all clear we proceed to the downspouts, examining that they're totally free and clear of obstructions, we carry specific equipment and tools to get rid of any kind of obstructions that could be there, we could also identify blockages that may not be visible at initial look.
We're going to send an e-mail with photographs of all of the spaces that were cleaned and cleared after the work is done.
You will also receive by e-mail, a receipt & invoice for the work performed. There are lots of approaches to pay off. You may pay by credit card over the phone if you want or you could choose the payment url in the e-mail, by bank transfer, by check or by hard cash.
We get in touch with each of our clients after the work has been finished to make sure that the task was accomplished towards the highest standards anticipated from us
At Ken's Gutters, we're perfectionists and so are pleased to provide every customer a 45-day assurance.
Our service package offers you routine planned clearing of gutters and downpipes to keep your home protected. We will visit 2-4 times a year depending on your rain gutter layout & rooftop type along with what types of trees are bordering the home.
