Our Typical Operating Procedures
Firstly, when you call us, you'll be in touch with one of our very own Bay County based despatchers, our rain gutter cleaning despatchers possess many years of experience in the industry and give professional support & assistance.
We're going to establish together with you the previous time your rain gutters were cleaned and utilizing satellite pictures we are able to discuss and view your property.
By using this information we are going to provide a price tailored for your requirements to clean out your rain gutters & downpipes and when possible we are going to clean up the leaves & clutter from the roof structure.
You will get your own copy of the price quote by e-mail to confirm exactly what we plan to do, exactly when we can perform it & exactly how much it will cost.
All of our jobs are completed promptly thanks to our experienced appointment scheduling staff that will discover the very best route for our gutter cleaner to enable them to work out probably the most time-efficient and distance-efficient route. This will save traveling time & fuel so we could pass on the cost savings to our clients.
Our gutter cleaning tech will phone you 24 hours prior to your work start day and will let you know their arrival time.
The cleaner will always introduce himself to you on planned arrival, and if you've time, we will walk around your residence along with you and you may point out any problem areas.
Before the beginning of the job we take pictures of the rain gutters & roof and of the job going to be undertaken.
We start with the roofing, clearing it down of debris, leaves & roofing shingle grit, we make use of a blower to perform this, as well as use shovels to grab big heaps of leaves.
As soon as the rooftop is cleaned, we are going to clear away dirt & leaves from your gutter using collecting tools & trowels. All the clutter is neatly bagged up while we work. Absolutely nothing gets thrown on the ground or left behind on the rooftop.
Following the roofing and rain gutters are cleaned & cleared, we proceed checking the downpipes. We've special tools to utilize for the cleaning & clearing up of all of these. Often obstructions can be undetectable and hidden. We clear all these blockages for you personally.
After the job is completed we take pictures of the job done and will present all these with you through e-mail. You will then be able to see the pre and post.
Additionally, you will get by email, a bill and invoice of the work carried out. There are various ways to pay off. You could pay by card over the phone if you'd like or you may click on the payment link in the email, by bank transfer, by check or by cash.
You will receive a call from our company after the job has been completed to make certain you are content with all the work and that the task was carried out to the highest standards that we promise.
Simply because we are perfectionists and perform our cleaning to exacting standards, we're comfortable providing a 45 day no blockage assurance.
Should our work not meet and exceed your anticipations, we are going to attend your house in Sunnyside On The Gulf to treat the issue with no fuss.
