Our Standard Operating Procedures
Our Lake County centered despatchers have got years of experience and they're going to deliver expert help & services from the moment you contact us.
We are going to establish with you the previous time your gutters were cleaned and making use of satellite images we will discuss and view your home.
By using this details, we are going to give you a fixed price bill for cleaning your gutters & clearing the downspouts, and if probable, additionally cleaning the leaves and rubble from your roof.
You will receive a duplicate of this bid and full documentation by email immediately after the call, this confirms just what we're going to carry out, when we will perform it, and how much it'll cost you
Our appointment scheduling team who has the duty to ensure all our tasks are carried out promptly, they will be responsible for working out the very best routes for our gutter cleaners to enable them to attend the jobs in the most time & distance efficient route, saving gas and time driving permits us to give you the best value.
You will get a phone call 24 hours before the scheduled job to provide you with a window of arriving time when the professional will be there.
The cleaner will always introduce himself to you on planned arrival, and if you have time, we're going to walk across the property with you and you could discuss any troublesome areas.
Before starting on the cleaning work, photographs are taken of the key areas that'll be worked on.
The job begins at the roof, cleaning all the remains of leaves, debris and stones. To do this process, we make use of a blower as primary device, among the list of various other equipment we can point out scoops to collect large bunches of fallen leaves
For superior quality standards, following the complete cleaning & clear of your home's roof, we go to the gutter, removing leaves/twigs & debris from that utilizing tools such as trowels and collection tools, we place all of this in baggage as we clean the work area, then, we will take on those sacks with us which means you don't really need to take care of them
After the roofing & gutters are cleaned & cleared, we move onto checking the downpipes. We've got specific tools for the cleaning & clearing up of all of these. Very often obstructions can be undetected and hidden. We clear out all these blockages for you personally.
Once the work is finished we will take photographs of all of the work done and will present all these with you by email message. You will subsequently be able to see the pre and post.
Furthermore, we give our receipts & invoices through e-mail and you could opt to pay us by check, bank transfer, cash, or payment link in safe email, - you can even pay by visa or mastercard on the telephone if you want
You will get a phone call from our company after the work was concluded to ensure you are happy with the work and also that the task was done towards the highest standards which we promise.
Our service package provides regular scheduled cleaning of rain gutters and downspouts to maintain the household protected. We will visit 2 to 4 times per year based upon your gutter layout and roof structure type in addition to what types of trees are actually near your household.
