Our Standard Working Procedures
Firstly, the minute you do make the first call, you will end up connected with one of our dispatchers located within Hillsborough County. Our dispatchers possess many years of practical experience in gutter cleaning service and can give you the best help & assistance.
We will establish together with you the last time your rain gutters were cleaned and cleared and utilizing satellite images we will examine and access your household.
Using this information, we will give you a set price bill to clean your gutters & clearing the downspouts, and if possible, also cleansing the leaves & clutter from your roofing.
You receive your own personal copy of the price quote by e-mail to validate precisely what we intend to do, exactly when we can perform it and how much it is going to cost you.
All our tasks are done promptly as a result of our experienced appointment scheduling team who'll figure out the best route for the gutter cleaner to allow them to work probably the most time-efficient and distance-efficient route. This saves driving time & gas so we could pass on the value savings to the customers.
You will receive a call 24 hours ahead of the scheduled job to provide you with a window of arriving time when the professional is going to be there.
Be confident when this alters for whatever reason you're going to be told well before time, helping you save from waiting around for us, although many of our jobs are performed when the customer isn't home
The cleaner will always introduce himself to you upon planned arrival, and when you've got time, we are going to walk across the property with you and you can point out any problem areas.
Before starting on the cleaning work, photos are taken of the major areas that'll be worked on.
We start with the roof structure, cleaning it down of leaves, debris and roofing shingle grit, we make use of a blower to do this, and also make use of scoops to grab big heaps of fallen leaves.
When the roofing is cleaned, we will clear away debris & leaves/twigs from your rain gutter utilizing scooping tools & trowels. All of the debris is neatly bagged up while we work. Absolutely nothing gets thrown on the floor or left behind on the rooftop.
With the gutters totally clear we move to the downspouts, checking they are free and clear of obstructions, we carry tools & special equipment to get rid of any kind of blockages that may be there, we will also discover blockages that may not be visible at initial look.
We will send you an email with photographs of all the locations that were cleaned and cleared after the work is concluded.
In addition, we issue our bills & invoices by e-mail and you might opt to pay out us by cheque, cash, bank transfer, or settlement link in secure email, - you may also pay off by visa or mastercard on the phone if you want
We always get in touch with our consumers following conclusion of the work to make certain they are very pleased with the high benchmarks we attempt to provide.
We are going to come back to your premises, with no hassle, and remedy any concerns when we haven't exceeded your expectations.
Because our quality work and also have high benchmarks on cleaning, we could offer you a 45 days guarantee of no obstructions
