Our Standard Operating Processes
First of all, the minute you do make the first call, you'll be connected with one of our dispatchers positioned in Lake County. Our dispatchers have years of practical experience in gutter cleaning service and will give you the very best guidance & assistance.
We're going to determine with you the previous time your gutters were cleaned and cleared and making use of satellite images we are able to look at and view your property.
A set price will be given to you personally for the cleaning up of your roof when possible & clearance & cleaning up of the gutters & downspouts around your home.
You get your own copy of this quote by email to validate precisely what we intend to do, exactly when we can perform it and just how much it's going to cost.
Our appointment scheduling team will likely have previously worked the ideal route for our cleaners, so that they are able to reach the work punctually and most cost efficient which will permits us to provide you with the best services and very best cost saving on gas as well as time.
Our gutter cleaning specialist will call you 24 hours prior to your work start day and will tell you their arrival time.
The cleaning specialist will introduce himself to you upon planned arrival, and if you have got time, we will walk across the residence along with you and you could mention any troublesome areas.
We're going to take pictures of the major working section before we start with the task.
The roof is cleaned out of debris, shingle grit & leaves first of all, employing an electrical blower as well as a scoop to collect big leaf heaps.
As soon as the rooftop is cleaned out, we are going to take away debris and leaves from the gutter using collecting tools & trowels. All the clutter is properly packaged up while we do the job. Absolutely nothing gets thrown on the ground or left behind on the rooftop.
Our next step is checking out your downspouts & ensuring there are no clogs or blockages. We use special tools and equipment to handle obstructions and we can also locate blockages which aren't always obvious at first glance.
When complete we take photographs of the carried out work & show these with you by e-mail.
In addition, we issue our invoices through e-mail and you might elect to pay out us by check, cash, bank transfer, or settlement link in secure e-mail, - you may even pay by visa or mastercard on the phone if you prefer
When all work is finished, we get in touch with our clients and always check their opinion of the work to make certain that the task was completed as expected and with the high quality our company offers
If you're not satisfied with the work which has been done, we are going to make sure to support and address your concerns with no problem
Our service plan gives you routine scheduled cleaning of gutters & downspouts to maintain your residence protected. We're going to visit 2, 3 or 4 times per year according to your rain gutter layout and roof structure type in addition to what types of trees are near the home.
