Our Standard Working Processes
Call us and you'll be connected with one of our own local Lake County despatchers who has loads of practical experience and will also be competent to offer professional assistance.
We are going to examine your home utilizing satellite imagery and having a short talk with you relating to the condition of the gutters and details on when they were previously cleaned out.
By using this data we will provide you with a price customized to you personally to clean your rain gutters & downpipes and if feasible we will clean the leaves & rubble out of your rooftop.
Following your telephone call you will receive an email along with full written paperwork. We're going to confirm the cost given over the telephone and the bid, describing the break-down of cost, what job will be performed and when we can get the job done.
Our appointment scheduling team will have previously worked the best route for our cleaners, so they can arrive at the job immediately and most cost-effective that will permits us to provide the perfect services and very best value saving on fuel & time.
You will get a telephone call 24 hours ahead of the scheduled task to give you a window of arrival when the tech will be there.
Often our tasks are carried out while the customer is out since we are only working on the outside of the property. However if you are staying in for our team we're going to phone you if for whatever reason in the event the timing varies.
The cleaner will always introduce himself to you upon arrival, and if you have time, we are going to walk around your property together with you and you may point out any troublesome areas.
We are going to take photographs of the major of the working area before start with the job.
We will first make use of the foliage blower to clean dust and leaves from the roofing so this all cleaned prior to cleansing the gutters. All leaves are going to be collected using our shovels & bagged up.
For superior quality standards, right after the full cleaning & clear of your home's roofing, we go to the gutter, removing leaves and dirt from that using tools like trowels & collecting equipment, we place all of this in bags as we clean the workspace, then, we're going to carry those sacks along with us this means you do not have to take care of them
The next action is checking out your downspouts and making sure there are no clogs or blockages. We use specialized tools to deal with obstructions and we could also discover obstructions which aren't always noticeable on the outside.
When the work is done, we will take photos of it and send them an email to you.
You will also receive by email, a bill & receipt of the work performed. There are several ways to pay. You can pay by credit card over the phone if you want or you could click the payment url inside the e-mail, by bank transfer, by check or by hard cash.
We contact each of our customers following the job has been completed to ensure that the work was successfully done to the very high standards expected of us
Simply because our quality work and possess high benchmarks on cleaning, we are able to provide you with a 45 days guarantee of no obstructions
In the event that you are not happy with the work that has been undertaken, we will be sure to support & correct your grievances with no hassle
Our service package offers regular planned cleaning up of gutters and downpipes to help keep your property protected. We will visit 2 to 4 times each year depending on your gutter style and roof type in addition to what types of trees are near your household.
