Our Standard Working Processes
To begin with, as soon as you make your first call, you'll be connected to one of our very own dispatchers positioned in Alachua County. Our dispatchers possess many years of practical experience in gutter cleaning service and can give you the very best help & assistance.
Then we will look at your home utilizing satellite imagery & discuss with you when these were last cleaned, and also the condition of your rain gutters.
A set price will be provided to you for the cleaning up of the roofing whenever possible & clearance & cleaning up of your rain gutters & downpipes all around your house.
Following your telephone call you will receive an email with complete written documentation. We will confirm the price given over the phone and the bid, describing the break-down of charge, precisely what job will be carried out and when we will perform the job.
We have a staff specialized on work schedules and timeframes, they will make certain that our work are done punctually, they are responsible of the routes the gutter cleaners take, so, their task is locate the ideal route to the necessary locations to save lots of time and use the best route, with this, not just fuel cost is actually saved but provides to you efficient cost.
They will contact you 24 hours just before your job is due to begin and they'll provide you an arrival time frame for our tech to visit.
If you are home when the rain gutter cleaner arrives, he will introduces himself as well as ask you to walk across your property with him mentioning any kind of major trouble spots to address.
Before we start, we just take photographs of all key areas we will be working in.
The rooftop is cleaned out of dirt, roofing shingle grit and fallen leaves to begin with, utilizing an electric blower as well as a scoop to collect big leaf bundles.
After the roof structure is cleaned out, we're going to remove dirt and leaves from the rain gutter using collecting tools & trowels. All of the clutter is nicely bagged up while we work. Absolutely nothing gets thrown on to the floor or left behind on the roof.
Right now, with the gutters all cleaned out, we turn to examine the state of your downspouts, to find out whether they're free from obstructions & 100 % clear, our company is well-equipped with the proper tools to remove obstructions that can be a problem for the rain water to flow, also, we're capable of detect obstructions that will not be noticeable or visible at first look
As soon as the work is all done we take photos of all the job done and also will share all these with you by email. You will then be able to see the before and after.
You will also get by email, an invoice & receipt of the work carried out. There are several approaches to pay. You could pay by credit card on the phone if you want or you may choose the payment url in the email, by bank transfer, by check or by cash.
We call each of our clients right after the work has been finished to make sure that the work was carried out to the very high standards anticipated of us
In the event that you are not pleased for whatever reason, we are going to gladly come back and fix the matter.
Simply because we're perfectionists and carry out our cleaning to exacting benchmarks, we're more comfortable offering a 45-days no blockage assurance.
Our service plan gives you routine scheduled clearing of rain gutters & downpipes to maintain your property protected. We're going to visit 2-4 times a year depending on your gutter style & rooftop type and also what kinds of trees are near your residence.
