Our Standard Operating Processes
First off, the moment you do make your first call, you will end up connected with one of our dispatchers located in Bay County. Our dispatchers have years of experience in gutter cleaning service and can give you the very best guidance and assistance.
We will examine your residence utilizing satellite images and having a quick talk together with you on the condition of your rain gutters and information on when these were last cleaned.
By using this data, we will give you a fixed price invoice for cleaning your gutters and clearing your downspouts, and when possible, also cleansing the leaves and clutter out of your roofing.
Following the phone call you will get an email with complete written paperwork. We're going to affirm the cost provided over the phone and also the bid, detailing the break-down of cost, what job will be undertaken and when we can carry out the task.
All of our jobs are completed punctually as a result of our knowledgeable scheduling team who'll find out the very best route for our gutter cleaner to allow them to work out the most time-efficient and distance-efficient path. This saves traveling time and gasoline so we can pass along the cost savings to the clients.
Our gutter cleaning professional will contact you 24 hours before your work commence day and will tell you their arriving time.
Upon arrival the cleaning specialist will introduce himself to you and, when you're home and have the time, walk around the property or home together with you to let you know the trouble spots.
We're going to take pictures of the major of the working area just before commence with the job.
We start with the roof, cleaning up it down of debris, leaves & roofing shingle grit, we utilize a blower to get this done, as well as utilize scoops to grab big bundles of leaves.
All of our gutter cleaners work with very high standards of cleanliness all through the job. They are going to next commence clearing the gutters utilizing scooping tools & bag up while they clean up, meaning hardly any clutter is left behind on to the ground to clean up later and have blow aside.
The next stage is checking your downspouts & making certain there aren't any clogs or blockages. We use special tools and equipment to address obstructions and then we could also find obstructions which are not always noticeable at first glance.
Once the work is all done we will take photos of all the work done and will share these with you through email. You will subsequently be able to see the pre and post.
Also by email, we send our invoices for the service charge, for payments method, we provide you diverse options, as check, hard cash, bank transfer, or payment link via a risk-free email, additionally, you may use your phone to pay out by visa or mastercard
We call up all our clients after the work has been finished to make certain that job was completed towards the high benchmarks expected from us
We're going to guarantee a 45 day no blockage, as we are certain that our work will be conducted to the top notch standard.
