The Way We Work
To start with, whenever you call us, you will be in touch with one of our very own Volusia County based despatchers, our gutter cleaning despatchers have many years of practical experience in the industry and offer expert help and assistance.
We utilize satellite imagery to assess your property & speak about when your gutters were previously cleaned out and what condition they're in now.
A set price will be provided to you personally for the cleaning of the roof structure if possible & clearance and cleaning up of your gutters & downpipes all-around your home.
You will receive a duplicate of the offer with all the paperwork towards the end of the phone call and this will validate exactly what we will do, when we're going to get it done & the amount it's going to cost.
We have a team specialized on work schedules & timelines, they ensure that our work are performed promptly, they are responsible of the paths the gutter cleaners take, so, their job is locate the very best path to the necessary locations to save lots of time and take the best route, in this way, not simply gasoline cost is saved but provides to you personally effective cost.
They are going to contact you 24 hours before your job is due to start out and they'll provide you an arrival window for our tech to visit.
Be confident that if for whatever reason this varies, you will be notified up-front, saving you the wait around, nevertheless, the most of our jobs are finished when the customer isn't in the house.
Upon arrival the cleaner is going to introduce himself to you personally &, when you're home and also have the time, walk across the property or home with you to let you know the problem areas.
Before starting on the cleaning, photographs are taken of the important areas that will be worked on.
We start out with the roof, cleaning it down of leaves, debris and roofing shingle grit, we use a blower to perform this, as well as use scoops to grab big heaps of leaves.
For quality benchmarks, after the full cleaning and clear of the roof, we turn to the rain gutter, cleaning leaves & dirt from it using tools like trowels and collecting tools, we put all of this in bags as we thoroughly clean the workspace, after that, we are going to take those sacks along with us which means you aren't required to take care of them
Following the roofing & rain gutters are cleared and cleaned, we proceed checking the downspouts. We have got special tools to utilize for the cleaning & clearing of these. Very often blockages could be undetectable and unseen. We clear out all these obstructions for you personally.
When the job is done, we will take images of it and email them to you.
Additionally, you will get billsby e-mail so that you can pay by hard cash, safe e-mail payment url, bank transfer, or check. If you prefer, you can also pay over the telephone with a credit card.
You will receive a phone call from our company as soon as the job has been completed to make certain you are happy with the work and also that the task was finished towards the highest standards that we guarantee.
At Ken's Gutters, we're perfectionists and are very happy to provide every client a 45-day guarantee.
If you aren't pleased for any reason, we will happily return and remedy the issue.
Our service plan offers you regular scheduled cleaning up of rain gutters & downpipes to help keep your property protected. We will visit 2 to 4 times every year according to your rain gutter layout and roof structure type in addition to what types of trees are actually near your home.
