How Our Process Works
Call us and you will be connected with one of our local Polk County despatchers who has lots of experience and will also be in a position to provide professional guidance.
We then will check at your residence using satellite imagery and speak with you when these were previously cleaned out, as well as the condition of the gutters.
A fixed price will be presented to you personally for the cleaning up of your roofing whenever possible & clearance & cleaning up of the gutters & downpipes all-around your residence.
You will get a duplicate of the offer with all the paperwork towards the end of the call and this would confirm exactly what we're going to complete, when we're gonna get it done and the amount it's going to cost.
Our scheduling staff who has got the duty to make certain all our tasks are carried out immediately, they are in command of figuring out the right routes for our gutter cleaners to allow them to be present at the tasks in the most time and distance-efficient route, saving fuel and time driving permits us to give you the best value.
Our gutter cleaning technician will phone you 24 hours before your job start day and is going to tell you their arrival time.
Quite often our tasks are accomplished whilst the customer is out as we are just working on the outdoors of the home. However if you are staying in for us we're going to phone you if for whatever reason in the event the timing varies.
If you're home when the rain gutter cleaning specialist arrives, he's going to introduces himself and also ask you to walk all around the property with him mentioning any kind of major problem areas to handle.
Before starting on the cleaning, photographs are taken of your key areas that are going to be worked on.
The rooftop is cleaned of debris, shingle grit and fallen leaves to begin with, using an electric blower along with a scoop to gather big leaf heaps.
When the roof structure is cleaned, we're going to take away dirt and fallen leaves from your rain gutter using collecting tools & trowels. All of the clutter is properly bagged up while we work. Nothing gets thrown on the ground or left behind on the roof.
The next action is looking at your downpipes and making sure there are no clogs or obstructions. We make use of specialized equipment to deal with blockages and then we can also discover blockages which aren't necessarily visible at first glance.
We will send you an e-mail with photographs of all the areas that were cleaned out after the work is finished.
Additionally, you will receive by e-mail, an invoice & receipt for the work performed. There are several ways to pay off. You may pay by credit card on the phone if you prefer or you could click on the payment url within the e-mail, by bank transfer, by cheque or by hard cash.
You will get a phone call from our company after the work was completed to make sure you are happy with all the work and that the task was finished towards the high standards that we guarantee.
