Our Procedure
First of all, as soon as you make your very first call, you will end up connected to one of our very own dispatchers positioned in Hillsborough County. Our dispatchers have got years of working experience in gutter cleaning and can give you the best help & services.
We are going to determine with you the previous time your rain gutters were cleaned and cleared and making use of satellite images we can discuss & access your property.
Using this details we can give you a fixed-price charge for rain gutter & downpipe cleaning and also cleaning any clutter or leaves and twigs from the rooftop.
You will receive a duplicate of the bid with all of the paperwork towards the end of the phone call and this will validate exactly what we will do, when we're going to do it and the amount it's going to cost you.
Our scheduling team who has got the duty to ensure all our jobs are done immediately, they're responsible for figuring out the very best paths for our gutter cleaners to allow them to be present at the tasks in the most time and distance-efficient route, saving gasoline & time driving permits us to give you the greatest value.
Our gutter cleaning specialist will contact you 24 hours prior to your job start day and will let you know their arriving time.
If this should change, you'll be well informed beforehand so you do not have to wait around for. A lot of our jobs are performed without the client staying at house too.
If you're home when the gutter cleaning specialist arrives, he's going to introduces himself and also request you to walk across your residence with him indicating any kind of key troublesome areas to handle.
We will take photographs of the major of the working section before we start with the job.
The rooftop is cleaned out of debris, shingle grit & leaves to begin with, utilizing an electrical blower along with a scoop to get together large leaf heaps.
With all the roof structure clean & clear, we go to the gutter, taking away fallen leaves and dirt with trowels & scooping tools, we bag up all this debris once we clear it, we don't let it stay on the roof structure or put it to the floor underneath - we get the job done to the top benchmarks of cleaning
The next step is examining your downspouts & ensuring there are no clogs or obstructions. We utilize special equipment to take care of obstructions and we can also find blockages which aren't necessarily obvious at first glance.
We are going to send an e-mail with pictures of the spaces which were cleaned out once the job is done.
You will also get by e-mail, a bill and invoice of the work completed. There are many ways to pay. You could pay by card over the phone if you'd like or you can choose the payment link inside the email message, by bank transfer, by check or by cash.
We get in touch with all of our clients after the work has been carried out to make sure that the work was carried out to the highest benchmarks expected from us
At Ken's Gutters, we're perfectionists and are very happy to provide each customer a 45-day warranty.
In the event that you aren't happy for whatever reason, we will happily come back & remedy the matter.
