Our Typical Operating Procedures
To start with, the minute you make your very first call, you will be connected with one of our very own dispatchers positioned in Lake County. Our dispatchers have got several years of experience in gutter cleaning service and will provide you with the best guidance and services.
We're going to establish with you the previous time your gutters were cleaned and cleared and making use of satellite pictures we will examine and view your household.
A fixed price will then be given to you personally for the cleaning up of your roof structure if possible & clearance and cleaning of your rain gutters and downpipes all-around your house.
Following the phone call you will get an email with complete written documents. We're going to affirm the cost provided over the phone and the bid, explaining the break-down of price, precisely what work is going to be carried out and when we can finish the work.
We've got a team specialized on schedules and timelines, they make certain that our work are done punctually, they are accountable of the paths that the gutter cleaners take, so, their job is locate the right path to the necessary places to save time & take the best route, with this, not only gas cost is actually saved but gives to you personally effective cost.
Our team is going to contact you 24 hours prior to the cleaning service start the work and can give you an time gap for our professional team appears, although a lot of our jobs are carried out when the client is not in the home
The cleaner will always introduce himself to you upon planned arrival, and if you've got time, we are going to walk across the property with you and you could mention any troublesome areas.
We're going to take pictures of the main working spot before we commence with the work.
We will then first make use of the foliage blower to clean off debris & fallen leaves from your roof structure so all of this cleaned before cleaning the gutters. All leaves are going to be collected with the shovels and bagged up.
Our gutter cleaning specialists do the job with highest benchmarks of cleanliness throughout the work. They will next start clearing the gutters using scooping tools & bag up while they clear out, which means no mess is left on the ground to eliminate later or have blow away.
Right after the roofing & gutters are cleaned & cleared, we proceed checking the downpipes. We have got specialized equipment to utilize for the cleaning & clearing of them. Very often obstructions can be undiscovered & hidden. We clear these obstructions for you personally.
When the work is finished we take pictures of all the job done and will present all these with you through email message. You will subsequently be able to view the pre and post work.
Also by email message, we send our bills towards the service charge, for payments procedure, our company offers you several options, as cash, cheque, bank transfer, or payment link through a risk-free e-mail, also, you may use your mobile phone to pay by credit card
We contact each of our customers after the work has been finished to ensure that the task was completed to the highest standards expected of us
We are going to promise a 45-day no blockage, as we are certain that our job is going to be performed towards the excellent standard.
