Our Course of Action
First off, the minute you make your first call, you'll be connected with one of our dispatchers located in Miami-Dade County. Our dispatchers have got many years of practical experience in gutter cleaning and will give you the very best help & services.
We use satellite imagery to assess your house & explore when your rain gutters were previously cleaned out and what condition they're in right now.
With this information we are able to provide you with a fixed-price charge for rain gutter and downspout cleaning as well as cleaning any kind of dirt or leaves from the roof structure.
Following the call you will receive an e-mail along with full written paperwork. We will confirm the cost provided over the phone along with the bid, outlining the break-down of price, precisely what job is going to be carried out and when we are going to complete the work.
All our jobs are done rapidly because of our experienced scheduling staff who'll identify the right route for our gutter cleaner so they can work out the most distance-efficient and time-efficient path. This saves traveling time & gasoline so that we could pass along the value savings to the customers.
Our team will contact you 24 hours prior to the cleaning services start off the work and can provide you with a time gap for our professional team appears, although many of our jobs are performed when the customer is not home
Very often our jobs are accomplished whilst the client has gone out since we are only working on the outdoors of the home. However if you are staying in for us we will phone you if for whatever reason if the timing varies.
The cleaning specialist will introduce himself to you personally on arrival, and if you've time, we will walk across the residence along with you and you could discuss any troublesome areas.
Before we start, we take pictures of all main areas we will be working in.
We commence with the roof structure, clearing it down of debris, leaves & roofing shingle grit, we make use of a blower to achieve this, and also utilize shovels to pick up large bundles of leaves.
After the roof structure is cleaned, we will take away dirt & fallen leaves from your gutter utilizing scooping tools & trowels. All of the debris is neatly packaged up while we do the job. Absolutely nothing gets tossed on the floor or left on the roofing.
With all the gutters all clear we go to the downpipes, examining that they're free and also clear of obstructions, we have tools & special equipment to remove any kind of obstructions that could be there, we can also identify blockages that may not be visible at initial look.
When the job is completed we take photos of all of the work done and also will present all these with you by e-mail. You will then be able to observe the before and after.
You will additionally receive invoices and receiptsby email so you can pay off by hard cash, safe e-mail payment url, bank transfer, or check. If you prefer, you could also pay over the phone using a charge card.
We call all of our clients right after the work has been carried out to ensure that the task was completed towards the very high benchmarks expected from us
At Ken's Gutters, we are perfectionists and are very happy to give each client a 45-day guarantee.
