Our Standard Operating Processes
Phone us and you'll be connected with one of our own neighborhood Citrus County despatchers who has got plenty of practical experience and will also be able to provide expert assistance.
We utilize satellite imagery to assess your home & speak about when your gutters were previously cleaned out and just what condition they are in now.
By using this information we are going to provide you with a price customized to you personally to completely clean your rain gutters & downpipes and when feasible we are going to clear the leaves & clutter from your roofing.
You will get a duplicate of this bid & complete documentation by email immediately after the call, this confirms just what we will undertake, when we will do it, and exactly how much it will cost
Our appointment scheduling team will have previously worked the very best route for our cleaners, so that they can easily arrive at the work promptly and most cost efficient that will allows us to provide you with the very best services and very best value saving on gasoline & time.
You will get a phone call 24 hours before the scheduled task to provide you with a window of arrival when the technician is going to be there.
The cleaner will always introduce himself to you personally upon arrival, and when you have got time, we will walk across the property with you and you could indicate any trouble spots.
Before we begin, we take photographs of all the major places we are going to be working in.
We begin with the roof structure, cleaning it down of debris, leaves and shingle grit, we utilize a blower to perform this, as well as use scoops to grab large bundles of fallen leaves.
With the roof clean & clear, we move to the rain gutter, taking away leaves/twigs & dirt with trowels and scooping tools, we bag up all this dirt when we clean up it, we don't let it sit on your rooftop or drop it to the floor below - we get the job done to the top standards of cleaning
Now, with the gutters totally cleaned, we turn to examine the state of the downspouts, to find out whether they're clear of obstructions & 100 % clear, our staff is fully equipped with the appropriate tools to remove obstructions that could be a problem for the rain water to flow, in addition, we are able to detect obstructions that will not be obvious or visible at the initial look
When complete we take photographs of our finished job and share these with you through e-mail.
We also give our invoices & receipts through email and you might choose to pay out us by check, bank transfer, cash, or payment link in safe email, - you can even pay by credit card on the phone if you like
As soon as all is completed, we call up our clients and check their point of view of the job in order to make sure that the task was done as expected and also the high quality we offer
In the event that you aren't satisfied for any reason, we will happily revisit and fix the issue.
Mainly because our top quality work and have very high benchmarks on cleaning, we are able to offer you a 45-days warranty of no blockages
