Our Standard Working Processes
To start with, as soon as you do make your first call, you will end up connected with one of our dispatchers located within Orange County. Our dispatchers have many years of working experience in gutter cleaning and can give you the best guidance & assistance.
We're going to establish together with you the last time your rain gutters were cleaned and cleared and utilizing satellite imagery we will examine & access your home.
With this details we are able to provide fixed-price cost for rain gutter & downspout cleaning as well as cleaning up any kind of clutter or perhaps leaves from the roofing.
You will receive a copy of the bid with all the paperwork right at the end of the call and this would validate exactly what we will carry out, when we are going to do it and exactly how much it's going to cost you.
Our appointment scheduling staff who has got the responsibility to make sure all our tasks are completed punctually, they will be responsible for working out the right paths for our gutter cleaners in order to show up at the tasks in the most time & distance efficient path, conserving gasoline & time driving allows us to give you the greatest value.
Our gutter cleaning technician will call you 24 hours prior to your work start day and is going to let you know their arrival time.
Be assured when this alters for whatever reason you're going to be informed before time, saving you from waiting for us, although many of our work is done when the client isn't home
If you are home once the gutter cleaning specialist arrives, he's going to introduces himself and also request you to walk around the residence with him pointing out any major troublesome areas to deal with.
Before the start of the job we take photos of the rain gutters and also roof and of the work about to be carried out.
The roofing is cleaned of dirt, shingle grit and leaves to start with, using an electrical blower as well as a scoop to gather big leaf bundles.
With all the roof thoroughly clean and clear, we proceed to the rain gutter, eliminating leaves & debris with trowels & scooping tools, we bag up all of this debris as we clear away it, we don't leave it on the rooftop or dump it to the ground below - we do the job to the highest standards of cleaning
After the roofing and rain gutters are cleaned & cleared, we begin checking the downspouts. We've got specialized tools for the cleaning and clearing up of them. Quite often obstructions can be invisible & hidden. We clear out these obstructions for you personally.
When complete we take pictures of our finished work and share those with you by e-mail.
You will also receive by e-mail, a bill and invoice for the work done. There are lots of ways to pay. You could pay by credit card on the phone if you'd like or you can choose the payment url inside the e-mail, by bank transfer, by cheque or by hard cash.
When all is completed, we call up our customers and always check their point of view of the work in order to ensure that the job was done as you expected and also the best quality our company offers
Should our work not fulfill & exceed your expectations, we will attend your house in Spring Lake to remedy the issue with no fuss.
