How We Deliver The Results
Firstly, the moment you do make your first call, you will end up connected with one of our very own dispatchers positioned in Hernando County. Our dispatchers have several years of working experience in gutter cleaning and can give you the very best guidance & services.
We are going to take a look at your residence utilizing satellite imagery and having a brief conversation together with you relating to the condition of your rain gutters and when they were last cleaned.
A fixed price will be presented to you for the cleaning of your roof whenever possible & clearance and cleaning of your gutters & downspouts all around your house.
You will get a copy of the bid with all the paperwork towards the end of your call and this will validate precisely what we are going to do, when we're gonna get it done & how much it is going to cost.
We've got a staff specialized on work schedules & timelines, they will make sure that our work are performed punctually, they are accountable of the paths that the gutter cleaners take on, so, their role is find the right route to the needed places to save lots of time and take the best route, in this way, not only gas cost is saved but provides to you effective cost.
They will contact you 24 hours just before your job is due to start out and they'll provide you with an arrival window for our professional to attend.
Be assured if this varies for whatever reason you'll be told before time, saving you from waiting around for us, although many of our jobs are done when the customer is not home
The cleaning service professional will always, without exception, introduce himself to you personally, so if you're readily available, they will request to you personally be guided across the property or home & describe any problem he could identify.
Before the beginning of the job we take photographs of your gutters and also roof structure and of the job about to be undertaken.
The work starts on the roof, cleaning up all of the remains of fallen leaves, dust and tiny rocks. For this particular task, we utilize a blower as key tool, among the list of other equipment we can mention shovels to collect large heaps of fallen leaves
For high-quality standards, after the complete cleaning & clear of the roof, we turn to the rain gutter, cleaning leaves & debris from that utilizing tools like trowels & collection tools, we place all of this in bags as we clean the work area, then, we are going to take on those bags with us so you don't have to deal with them
Our next step is examining your downpipes & ensuring there are no clogs or blockages. We make use of special tools and equipment to deal with obstructions and then we can also discover blockages that aren't always obvious initially.
Once the work is finished we take pictures of all of the work done and also will present all these with you through email message. You will then be able to observe the before and after.
Additionally, you will get by e-mail, a receipt & invoice for the work carried out. There are several approaches to pay off. You may pay by credit card over the phone if you'd like or you may click the payment link inside the e-mail, by bank transfer, by check or by hard cash.
You will receive a phone call from us right after the job was concluded to be sure you are happy with the work and that the task was done to the highest standards which we promise.
At Ken's Gutters, we are perfectionists and are pleased to offer every customer a 45-day promise.
Should you be unsatisfied with the work which has been done, we will be sure to support & fix your concerns with no hassle
Our service plan provides regular planned clearing of gutters & downpipes to maintain your home protected. We're going to visit 2 to 4 times every year based on your gutter layout and rooftop type in addition to what kinds of trees are near your residence.
