Our Course of Action
To start with, whenever you contact us, you will be in touch with one of our very own Jackson County centered despatchers, our rain gutter cleaning despatchers have got years of experience in the industry and offer expert support and assistance.
We will take a look at your residence using satellite images and having a short conversation with you on the condition of your rain gutters and details on when they were previously cleaned.
Using this information, we are going to provide a set price invoice to clean your rain gutters & clearing the downspouts, and if possible, additionally cleaning the leaves & rubble from your roof.
Following your call you will get an e-mail along with complete written documents. We will affirm the price provided over the telephone along with the bid, outlining the break-down of cost, precisely what job is going to be performed and when we can perform the job.
Our scheduling staff who has got the obligation to make certain our jobs are completed punctually, they are responsible for figuring out the right paths for our gutter cleaners so they can attend the tasks within the most time and distance efficient route, saving gasoline and time driving permits us to give you the best value.
You will get a telephone call 24 hours before the scheduled job to provide you with a window of arriving time when the technician will be there.
The cleaning specialist will introduce himself to you on arrival, and if you've time, we will walk across the residence together with you and you can mention any problem areas.
Before starting on the cleaning work, pictures are taken of your main areas that'll be worked on.
We will initially make use of the foliage blower to clean up dust & leaves right from your roofing so this all cleaned prior to cleansing the gutters. All fallen leaves will be picked up using our shovels and packaged up.
After the rooftop is cleaned out, we are going to clear away dirt & fallen leaves from the gutter utilizing scooping tools & trowels. All the clutter is nicely bagged up as we work. Nothing gets tossed on to the floor or left behind on the rooftop.
Our next action is checking out your downpipes and ensuring there are no clogs or obstructions. We employ special equipment and tools to take care of obstructions and we could also discover obstructions that aren't always noticeable initially.
As soon as the work is all done we take photos of all the work done and also will share these with you through email. You will subsequently be able to view the before and after.
Additionally, you will receive by e-mail, a receipt & invoice for the work performed. There are plenty of approaches to pay. You can pay by credit card on the telephone if you wish or you can click on the payment link within the e-mail, by bank transfer, by check or by hard cash.
Once all work is completed, we call our clients and check their point of view of the job in order to be sure that the job was done as you expected and also the top quality we provide you with
In the event you are unhappy with the work that has been completed, we will make sure to support & resolve your issues with no hassle
We will promise a 45-day no blockage, as we are certain our job is going to be fulfilled towards the great standard.
Our service package provides regular planned cleaning up of gutters & downspouts to keep your household protected. We're going to visit 2, 3 or 4 times every year depending on your rain gutter layout & roof structure type as well as what sorts of trees are bordering the home.
