Our Standard Working Processes
To begin with, once you contact us, you'll be in touch with one of our Orange County centered despatchers, our rain gutter cleaning despatchers possess years of practical experience in the business and offer professional help and service.
We are going to establish with you the previous time your rain gutters were cleaned and using satellite images we are able to look at & view your household.
By using this details, we're going to give you a set price bill to clean your rain gutters and clearing your downpipes, and if possible, additionally cleaning the leaves and debris from the roof structure.
You will get a copy of the bid & full records by e-mail soon after the phone call, this shows precisely what we will complete, when we will perform it, and exactly how much it will cost you
Our scheduling team who has got the duty to make sure all of our jobs are carried out punctually, they happen to be responsible for working out the best routes for our gutter cleaners so that they can attend the jobs within the most time & distance efficient path, saving fuel & time driving permits us to provide you with the best value.
Our team will phone you 24 hours prior to the cleaning service commence the work and will give you a time space for our professional team appears, although a lot of our tasks are completed when the customer is not home
The cleaning service professional will, with no exception, introduce himself to you, and if you are available, they are going to ask to you personally be taken across the residence and express any problem that he could spot.
Before commencing on the cleaning, pictures are taken of the key areas that'll be worked on.
The job begins on the roofing, clearing all the remains of leaves, debris & tiny rocks. For this job, we use a blower as main device, among the other tools we can point out shovels to pick up large bunches of fallen leaves
All our gutter cleaning specialists do the job with high standards of cleanliness during the work. They're going to next begin clearing the rain gutters using scooping tools & bag up as they clear, this means hardly any clutter is left on to the ground to eliminate later and have blow away.
With the gutters all clear we proceed to the downspouts, examining that they're free and clear of obstructions, we have tools & special equipment to remove any kind of obstructions that could be there, we will also identify obstructions that might not be visible at first look.
After the work is all done we will take photographs of all of the work done and will present these with you through email. You will subsequently be able to see the before and after.
In addition, we issue our invoices and receipts by email and you may elect to pay us by check, bank transfer, cash, or payment link in safe email, - you can even pay by visa or mastercard over the phone if you prefer
We call our customers right after the job has been carried out to make sure that the job was accomplished towards the high standards expected of us
Because we're perfectionists and execute our cleaning work to exacting benchmarks, we are more comfortable providing a 45-day no clog guarantee.
In the event that you are unhappy with the work that has been carried out, we are going to be sure to support & resolve your complaints with no problem
