The Way We Get The Job Done
Our Nassau County based despatchers have got years of experience and they'll deliver expert support and services right from the minute you call up.
We then will look at your home using satellite imagery and discuss with you when these were last cleaned, and the condition of your rain gutters.
A fixed price will then be presented to you for the cleaning up of the roofing whenever possible and clearance and cleaning of your rain gutters & downspouts all-around your home.
You will get a copy of the bid and full documentation by email immediately following the phone call, this shows just what we will complete, when we will do it, and exactly how much it will cost you
We've got a team specialized on schedules and timelines, they will make sure that our work are done promptly, they are responsible of the routes that the gutter cleaners take, so, their role is find the best route to the needed locations to save lots of time & use the most efficient route, in this way, not only fuel cost is actually saved but provides to you efficient cost.
Our gutter cleaning tech will call you 24 hours prior to your work start day and will inform you their arriving time.
Be assured that when for whatever reason this alters, you will be notified ahead of time, saving you the wait around, nevertheless, the majority of our works are performed when the client isn't in the home.
Right after arrival the cleaner is going to introduce himself to you and, when you are home and have the time, walk all around the property with you to tell you troublesome areas.
Before starting on the cleaning, photos are taken of the major areas that are going to be worked on.
We begin with the roofing, cleaning it down of debris, leaves and shingle grit, we make use of a blower to achieve this, and also use shovels to pick up large heaps of fallen leaves.
After the roofing is cleaned out, we are going to clear away dirt and leaves/twigs from your gutter utilizing scooping tools & trowels. All the clutter is nicely packaged up as we work. Absolutely nothing gets tossed on the ground or left on the roofing.
Our next step is checking out your downpipes & making sure there aren't any clogs or obstructions. We use special equipment and tools to deal with obstructions and we can also discover obstructions which aren't always visible initially.
We are going to send you an e-mail with photos of all of the areas which were cleaned out after the job is completed.
We also send our invoices and receipts through email and you could choose to pay out us by cheque, bank transfer, cash, or settlement link in secure email, - you may even pay by visa or mastercard over the phone if you want
You will receive a call from our company soon after the work has been completed to make sure you are satisfied with all the work and also that the task was done to the high standards that we guarantee.
At Ken's Gutters, we are perfectionists and so are happy to give each customer a 45 day warranty.
We are going to come back to your house, without fuss, and remedy any concerns when we haven't surpassed your expectations.
Our service plan gives you frequent planned cleaning up of rain gutters and downspouts to maintain your household protected. We are going to visit 2, 3 or 4 times a year depending on your gutter style and rooftop type in addition to what sorts of trees are around your home.
