Our Standard Operating Procedures
To start with, when you contact us, you will be connected with one of our very own Lee County based despatchers, our rain gutter cleaning despatchers have many years of practical experience in the industry and offer expert guidance and service.
We make use of satellite imagery to examine your house and explore when your rain gutters were last cleaned as well as what condition they are in right now.
By using this data, we are going to provide you with a fixed price invoice to clean your rain gutters & clearing your downpipes, and when possible, also cleaning the leaves & debris out of your roof structure.
You receive your own personal copy of this price quote by e-mail to validate precisely what we plan to do, exactly when we can perform it and exactly how much it will cost.
Our appointment scheduling staff who has the obligation to ensure all of our jobs are carried out immediately, they're in charge of working out the best paths for our gutter cleaners so that they can show up at the tasks in the most time and distance-efficient path, conserving gasoline & time driving allows us to give you the greatest value.
The team will phone you 24 hours prior to the cleaning service start off the work and can provide you with an time space for our specialist team appears, although many of our jobs are carried out when the client is not in the home
If you are home when the gutter cleaner arrives, he will introduces himself as well as request you to walk all around the residence with him discussing any critical trouble spots to address.
Before the beginning of the project we will take photographs of the gutters & roof structure and of the task about to be done.
We will first use the foliage blower to clean up dirt & fallen leaves right from the roof structure so all this removed prior to cleansing the gutters. All fallen leaves will be picked up with our scoops & bagged up.
When the roof structure thoroughly clean and clear, we proceed to the rain gutter, getting rid of leaves/twigs and debris with trowels and scooping tools, we bag up all of this dirt when we clean up it, we don't leave it on the roofing or throw it to the ground underneath - we do the job to the very best standards of cleaning
Right after the roofing & gutters are cleaned and cleared, we move onto checking the downspouts. We have specialized equipment to use for the cleaning & clearing up of these. Frequently blockages could be undetectable and hidden. We clear out these obstructions for you.
As soon as the job is done, we will take photos of it and send them an email to you.
Additionally, you will get by e-mail, a receipt & invoice of the work performed. There are plenty of ways to pay. You could pay by credit card on the telephone if you want or you could click on the payment url inside the email message, by bank transfer, by cheque or by hard cash.
We generally contact our clients following completion of the project to make certain they are content with the very high standards we strive to offer you.
