Exactly How Our Process Works
To begin with, the minute you make the first call, you will end up connected to one of our dispatchers situated in Columbia County. Our dispatchers possess years of experience in gutter cleaning service and can provide you with the best help & services.
We're going to determine together with you the previous time your gutters were cleaned and utilizing satellite images we are able to examine and view your household.
Using this data we will provide a price personalized to you personally to clean out your gutters and downpipes and if feasible we will clean up the leaves and clutter out of your roof.
Following your call you will receive an e-mail along with complete written documents. We will confirm the cost provided over the telephone and the bid, outlining the break-down of cost, exactly what work is going to be performed and when we are going to do the job.
Our scheduling team who has got the responsibility to ensure all of our tasks are completed promptly, they're in command of working out the ideal paths for our gutter cleaners so they can be present at the tasks in the most time & distance-efficient path, saving fuel and time driving allows us to give you the best value.
The team will call you 24 hours before the cleaning service commence the job and can provide you an time gap for our specialist team appears, although a lot of our jobs are performed when the customer isn't at home
If this should change, you will be well informed ahead of time so you don't need to wait. A lot of our work is carried out without the need of the client being home too.
The cleaner will always introduce himself to you on arrival, and when you have got time, we are going to walk across the residence with you and you may discuss any troublesome areas.
Before we begin, we take pictures of all the main areas we are going to be working in.
The task starts at the roofing, cleaning up all the remains of leaves, debris and tiny rocks. To do this process, we use a blower as main tool, amongst the other tools we could point out scoops to collect huge bunches of leaves
When the roof thoroughly clean and clear, we go to the gutter, removing leaves & dirt with trowels & scooping tools, we bag up all this dirt as we clear it, we don't let it stay on the roof structure or put it to the ground underneath - we get the job done to the highest benchmarks of cleanliness
The next step is examining your downpipes and ensuring there are no clogs or obstructions. We make use of special tools and equipment to handle blockages and we can also find blockages that are not always visible at first glance.
We're going to send you an email with photographs of all of the areas which were cleaned out after the work is concluded.
We also issue our invoices by e-mail and you may elect to pay out us by check, hard cash, bank transfer, or payment link in secure e-mail, - also you can pay by visa or mastercard over the phone if you like
We generally get in touch with our clients following conclusion of the job to make sure they're happy with the high benchmarks we strive to provide.
Should our job not satisfy & exceed your expectations, we will attend your property in Soundless Court to remedy the problem with no fuss.
