Our Standard Operating Processes
Firstly, whenever you contact us, you will be connected with one of our very own Lake County centered despatchers, our rain gutter cleaning despatchers possess several years of practical experience in the industry and give expert guidance & services.
We will determine together with you the previous time your gutters were cleaned and cleared and utilizing satellite imagery we will discuss and access your house.
By using this details we're going to give you a price personalized to you personally to completely clean your gutters & downpipes and if achievable we will clean up the leaves and rubble from your roof structure.
You will receive a duplicate of the bid with all of the documentation towards the end of the call and this will confirm precisely what we are going to perform, when we're going to do it & just how much it is going to cost.
All of our jobs are carried out quickly because of our knowledgeable scheduling staff who will identify the best route for our gutter cleaner to allow them to work out probably the most distance-efficient and time-efficient route. This will save traveling time and gasoline so we could pass along the cost savings to the clients.
Our team will contact you 24 hours before the cleaning service start off the work and will provide you a time gap for the professional team appears, although many of our jobs are performed when the client is not at home
The cleaner will always introduce himself to you personally upon planned arrival, and when you've time, we are going to walk around your property with you and you could point out any problem areas.
Right before we start, we just take photographs of all key areas we will be doing work in.
The rooftop is cleaned out of debris, roofing shingle grit and fallen leaves to begin with, employing an electric blower plus a scoop to collect big leaf bundles.
After the rooftop is cleaned, we will eliminate debris and leaves/twigs from your gutter utilizing collecting tools & trowels. All the debris is nicely packaged up as we do the job. Nothing gets tossed on to the floor or left on the rooftop.
With the gutters all clear we proceed to the downpipes, examining that they're free and also clear of obstructions, we have specific tools and equipment to clean any obstructions that may be there, we will also identify blockages that might not be obvious at first look.
When done we take photographs of the carried out job & share those with you through e-mail.
Additionally, you will receive by e-mail, a bill & receipt for the work completed. There are plenty of approaches to pay off. You are able to pay by credit card over the telephone if you'd like or you can click the payment link inside the email, by bank transfer, by cheque or by hard cash.
You will get a phone call from us soon after the job was finished to make sure you are content with all the work and that the job was finished to the highest standards that we guarantee.
Mainly because our high-quality work and possess very high standards on cleaning, we can give you a 45-days assurance of no blockages
