Our Typical Operating Procedures
To begin with, as soon as you make your very first call, you will be connected to one of our dispatchers located in Lake County. Our dispatchers possess many years of practical experience in gutter cleaning and can provide you with the very best help & services.
We will determine with you the previous time your gutters were cleaned and cleared and making use of satellite images we will discuss and access your house.
A set price will be given to you for the cleaning up of your roof structure when possible and clearance and cleaning up of your gutters & downpipes all-around your residence.
You will get your own copy of the quote by email to validate exactly what we plan to do, exactly when we could do it & how much it will cost.
We have a staff specialized on schedules & timelines, they will make certain that our work are performed promptly, they are accountable of the paths that the gutter cleaners take on, so, their role is find the very best path to the needed locations to save time and use the most efficient route, in this way, not simply gas cost is saved but gives to you personally efficient cost.
Our gutter cleaning tech will call you 24 hours prior to your job commence day and will inform you their arrival time.
The cleaner will introduce himself to you personally upon planned arrival, and when you have got time, we're going to walk around the property together with you and you could mention any problem areas.
Prior to starting on the cleaning, pictures are taken of your main areas that are going to be worked on.
We will then initially use the leaf blower to clean off dust and leaves right from your roofing so all this cleaned before cleaning the gutters. All fallen leaves will be collected with our scoops and bagged up.
When the roof clean and clear, we proceed to the rain gutter, removing leaves/twigs & debris with trowels & scooping devices, we bag up all of this debris when we clean up it, we don't let it sit on the rooftop or dump it to the floor underneath - we work to the highest benchmarks of cleanliness
With the gutters totally clear we move to the downspouts, examining that they're totally free and clear of blockages, we have tools & special equipment to remove any obstructions that might be there, we could also detect blockages that may well not be noticeable at first look.
Once the work is completed we will take photos of all of the job done and also will share all these with you by email. You will subsequently be able to observe the before and after.
Also by email, we deliver our bills towards the service charge, for payments method, our company offers you various options, as hard cash, check, bank transfer, or payment url via a secure e-mail, also, you can use your phone to pay by credit card
After all is finished, we call up our customers and check their opinion of the job in order to make sure that the task was done as expected and with the top quality we provide you with
If you are not pleased for any reason, we are going to gladly revisit & fix the problem.
Mainly because our high-quality work and also have high benchmarks on cleaning, we could give you a 45 days assurance of no blockages
