Our Typical Working Procedures
Call us and you'll be in touch with one of the local Polk County despatchers that has loads of practical experience and will be competent to offer professional assistance.
We are going to measure your household utilizing satellite imagery and having a brief conversation together with you on the condition of your rain gutters and information on when these were previously cleaned out.
By using this details, we are going to provide a set price invoice for cleaning your gutters & clearing your downspouts, and when probable, also cleaning the leaves and clutter out of your roof.
Following the call you will get an email along with full written documents. We're going to confirm the price provided over the phone along with the bid, explaining the break-down of cost, exactly what work will be undertaken and when we will carry out the job.
Our scheduling staff who has the duty to make sure that all of our jobs are done quickly, they're in charge of figuring out the right paths for our gutter cleaners to allow them to be present at the tasks within the most time & distance efficient path, saving fuel and time driving allows us to give you the greatest value.
You will receive a phone call 24 hours ahead of the scheduled task to give you a window of arriving time when the technician is going to be there.
If you're home when the gutter cleaning specialist arrives, he will introduces himself and also request you to walk around your residence with him discussing any critical problem areas to address.
Before the start of the work we take photos of your gutters & roof and of the task going to be carried out.
We start with the roofing, cleaning it down of debris, leaves & shingle grit, we utilize a blower to perform this, as well as use shovels to grab big heaps of leaves.
For superior quality benchmarks, following the full cleaning and clear of your home's rooftop, we proceed to the rain gutter, clearing leaves/twigs & dirt from it using specific tools like trowels & collection tools, we place all of this in bags as we thoroughly clean the workspace, next, we will take on those sacks along with us which means you aren't required to take care of them
Right after the roofing & gutters are cleaned & cleared, we proceed checking the downspouts. We've specialized tools for the cleaning & clearing up of them. Quite often blockages can be undetectable and hidden. We clear away all these blockages for you.
As soon as the job is complete, we will take photos of it and then email them to you.
You will also receive by email, a bill and receipt of the work completed. There are several approaches to pay off. You can pay by credit card over the telephone if you wish or you could click the payment link in the email message, by bank transfer, by check or by cash.
We call up each of our customers following the job has been completed to ensure that the task was done to the high standards anticipated of us
Should you be disappointed with all the work that's been completed, we're going to be sure to support & address your grievances with no problem
Simply because we are perfectionists and conduct our cleaning to accurate benchmarks, we're comfortable giving a 45-days no block assurance.
Our service package gives you frequent planned cleaning up of gutters & downspouts to keep your property protected. We will visit 2, 3 or 4 times per year based on your gutter layout & roof type and also what kinds of trees are around your household.
