Our Process
Our Polk County centered despatchers have several years of working experience and they're going to give professional support and services right from the minute you contact us.
We're going to assess your house using satellite images and having a brief discussion together with you on the condition of your gutters and when they were previously cleaned out.
With this details we can provide a fixed-price cost for gutter & downpipe cleaning and also cleaning any kind of clutter or leaves from the roof structure.
You receive your own copy of the price quote by e-mail to confirm exactly what we plan to do, when we can perform it & the amount it is going to cost you.
Our appointment scheduling staff who has the responsibility to make sure that our tasks are done promptly, they are responsible for working out the ideal paths for our gutter cleaners in order to be present at the tasks in the most time & distance efficient route, conserving gas and time driving allows us to give you the best value.
The team will phone you 24 hours prior to the cleaning services start off the work and will provide you an time gap for the technician team appears, although many of our tasks are performed when the client is not at home
Immediately after arrival the cleaner will introduce himself to you personally and, when you're home and also have the time, walk around the property or home with you to tell you problem areas.
Prior to the beginning of the job we take photos of the rain gutters and roof and of the work going to be handled.
The roof is cleaned of debris, roofing shingle grit & leaves to begin with, utilizing an electric blower as well as a scoop to get together large leaf bundles.
When the roofing thoroughly clean & clear, we proceed to the gutter, eliminating fallen leaves and debris with trowels & scooping tools, we bag up all of this rubble once we clear away it, we don't leave it on your roof or dump it to the floor underneath - we work to the highest benchmarks of cleanliness
Following the roofing and gutters are cleared and cleaned out, we start checking the downspouts. We've got specialized equipment to utilize for the cleaning and clearing up of all of these. Frequently blockages can be invisible and unseen. We clear away all these obstructions for you personally.
When the job is done, we will take images of it and then email them to you.
We also send our invoices through email and you might choose to pay us by cheque, cash, bank transfer, or payment link in safe e-mail, - you can also pay off by visa or mastercard over the phone if you like
As soon as all is completed, we contact our clients and always check their point of view of the job to make certain that the task was carried out as you expected and with the high quality our company offers
At Ken's Gutters, we are perfectionists and therefore are pleased to give each and every customer a 45 day guarantee.
We are going to revisit to your residence, with no fuss, and fix any problems when we haven't exceeded your expectations.
Our service package gives you frequent planned clearing of gutters & downspouts to keep the house protected. We're going to visit 2 to 4 times each year according to your gutter layout and roof type as well as what sorts of trees are around your household.
