How Our Procedure Works
To begin with, the minute you do make your first call, you'll be connected to one of our dispatchers positioned in Polk County. Our dispatchers possess years of experience in gutter cleaning service and will provide you with the very best help and assistance.
We are going to determine with you the last time your rain gutters were cleaned and using satellite images we will look at and view your home.
A set price will then be presented to you for the cleaning up of your roofing whenever possible and clearance & cleaning of your gutters & downpipes all-around your house.
You will get a copy of the offer with all of the documents towards the end of the call and this will confirm precisely what we are going to perform, when we are going to do it & just how much it is going to cost.
All our tasks are completed immediately thanks to our experienced scheduling staff who'll determine the best route for the gutter cleaner to enable them to work probably the most time-efficient and distance-efficient route. This saves traveling time and gas so we could pass on the value savings to the customers.
The team is going to phone you 24 hours prior to the cleaning services start off the job and can provide you with an time gap for our technician team appears, although many of our tasks are done when the customer is not home
Rest assured when this varies for whatever reason you will be informed before time, saving you from waiting for us, although a lot of of our jobs are completed when the client is not at-home
Upon arrival the cleaning specialist is going to introduce himself to you and, if you are home and also have the time, walk all around the property or home together with you to let you know the trouble spots.
Before the start of the job we will take photographs of the gutters and also roof and of the work about to be undertaken.
The project commences at the roofing, cleaning up all of the remains of leaves, dust and stones. For this particular task, we use a blower as key device, among the list of other equipment we can mention shovels to collect huge bundles of fallen leaves
With the roofing thoroughly clean and clear, we move to the gutter, taking away fallen leaves and dirt with trowels and scooping devices, we bag up all this rubble once we clear away it, we don't let it stay on your roofing or drop it to the floor below - we get the job done to the top benchmarks of cleanliness
Right now, with all the gutters totally cleaned out, we turn to check the state of your downpipes, to see if they're totally free of blockages and 100 % clear, our team is full equipped with the right tools to get rid of blockages that could be a problem for the rain water to flow, also, we are able to detect obstacles that will not be noticeable or visible at the initial look
Once completed we take photographs of the finished work & share all those with you through email.
Additionally by email, we send our invoices for the service charge, for payments procedure, we provide you different choices, as cheque, hard cash, bank transfer, or payment url via a secure e-mail, also, you could use your phone to pay out by visa or mastercard
You will receive a phone call from us soon after the job was concluded to be sure you are content with all the work and that the task was done to the very high standards that we guarantee.
At Ken's Gutters, we are perfectionists and therefore are very happy to offer each customer a 45-days promise.
In the event that you aren't happy for any reason, we are going to happily return & fix the problem.
Our service package offers you regular scheduled cleaning of gutters & downspouts to help keep your residence protected. We're going to visit 2 to 4 times each year based upon your rain gutter layout and roof type along with what sorts of trees are actually surrounding your place.
