Our Typical Operating Procedures
Call us and you'll be connected with one of the local Polk County despatchers that has loads of practical experience and will also be able to offer professional guidance.
We're going to figure out with you the previous time your rain gutters were cleaned and making use of satellite pictures we are able to look at & view your home.
By using this information we are going to give you a price personalized to you to clean out your rain gutters & downpipes and when possible we will clean the leaves & clutter from your rooftop.
Following your call you will get an email along with full written documents. We're going to affirm the price given over the telephone along with the bid, detailing the break-down of cost, what work will be performed and when we can get the job done.
We have a team specialized on schedules and timelines, they will make sure that our work are done promptly, they are accountable of the routes that the gutter cleaners take, so, their task is find the best path to the necessary places to save lots of time & take the most efficient route, in this way, not only gas cost is actually saved but provides to you effective cost.
The team will contact you 24 hours prior to the cleaning services start the job and can provide you with a time space for our professional team appears, although many of our tasks are performed when the customer is not home
The cleaning professional will, without exception, introduce himself to you personally, and if you are available, they will request to you be guided all around the residence & express any problem he could detect.
Before starting on the cleaning, photos are taken of your major areas that will be worked on.
The project starts at the roofing, clearing all the remains of fallen leaves, dust and tiny rocks. To do this job, we use a blower as key tool, among the other equipment we could point out scoops to pick up huge heaps of leaves
As soon as the roofing is cleaned out, we are going to clear away debris & leaves/twigs from your rain gutter using scooping tools & trowels. All of the clutter is properly bagged up as we do the job. Absolutely nothing gets tossed on to the floor or left behind on the rooftop.
Our next stage is checking your downspouts & making certain there are no clogs or obstructions. We utilize special equipment to take care of blockages and we can also find obstructions which are not always visible at first glance.
Once the work is all done we will take photos of the job done and also will present all these with you through email message. You will then be able to observe the pre and post.
You will also get by e-mail, a bill and invoice of the work performed. There are lots of approaches to pay off. You could pay by credit card over the phone if you want or you could choose the payment url inside the email, by bank transfer, by cheque or by hard cash.
We generally call up our clients after completion of the work to make certain they're pleased with the superior standards we attempt to offer.
We are going to come back to your residence, with no fuss, & remedy any kind of concerns when we have not exceeded your expected results ..
