Our Typical Working Processes
Firstly, the minute you do make the first call, you will be connected with one of our very own dispatchers located in Lake County. Our dispatchers have several years of practical experience in gutter cleaning and will give you the best help and services.
We use satellite imagery to examine your home and speak about when your rain gutters were last cleaned out and what condition they are in currently.
Using this information, we're going to give you a fixed price invoice for cleaning your gutters & clearing the downspouts, and when possible, additionally cleansing the leaves and clutter from your roof.
Following the call you will receive an e-mail along with full written documents. We will confirm the price given over the phone and also the bid, describing the break-down of charge, precisely what work will be performed and when we are going to do the job.
We've got a team specialized on schedules & timeframes, they will make certain that our work are performed punctually, they are responsible of the paths that the gutter cleaners take on, so, their job is find the ideal path to the needed places in order to save time & take the best route, in this way, not only gas cost is actually saved but gives to you personally effective cost.
You will get a call 24 hours before the scheduled task to provide you a window of arriving time when the tech will be there.
Upon arrival the cleaner is going to introduce himself to you personally and, if you're home and have the time, walk across the property together with you to tell you troublesome areas.
Prior to the start of the project we will take pictures of the gutters & roof structure and of the task going to be handled.
We will then initially make use of the leaf blower to clean up dirt & leaves right from your roofing so this all cleaned just before cleansing the rain gutters. All leaves are going to be picked up with the shovels and parcelled up.
After the roof structure is cleaned, we are going to eliminate dirt and fallen leaves from your rain gutter utilizing collecting tools & trowels. All of the clutter is neatly bagged up as we work. Absolutely nothing gets tossed on to the floor or left behind on the roofing.
Our next stage is examining your downspouts and making certain there aren't any clogs or obstructions. We employ special equipment to deal with obstructions and we could also discover obstructions which aren't necessarily visible on the outside.
Once completed we take pictures of our finished job & show these with you through e-mail.
Also by email message, we send our invoices towards the service cost, for payments process, our company offers you different choices, as hard cash, cheque, bank transfer, or payment url through a secure email, additionally, you may use your cell phone to pay by credit card
Once all work is finished, we contact our clients and get their point of view of the work to be sure that the job was finished as expected and also the best quality we provide you with
At Ken's Gutters, we're perfectionists and so are thrilled to give each client a 45-day promise.
In case you are disappointed with the work that has been undertaken, we will make sure to support and fix your issues with no problem
Our service plan features frequent planned clearing of rain gutters and downpipes to maintain your household protected. We are going to visit 2 to 4 times a year based on your gutter layout and roof type and also what sorts of trees are actually surrounding your place.
