Our Standard Operating Procedures
To start with, when you call us, you'll be connected with one of our very own Hillsborough County centered despatchers, our gutter cleaning despatchers possess years of practical experience in the business and offer expert guidance & assistance.
We are going to figure out together with you the last time your gutters were cleaned and utilizing satellite images we are able to look at & access your household.
A set price will then be presented to you personally for the cleaning of your roofing when possible & clearance & cleaning up of your gutters & downpipes all-around your property.
You will receive a copy of the offer with all of the paperwork right at the end of the phone call and this will confirm exactly what we will do, when we're going to get it done & just how much it is going to cost you.
All our jobs are done promptly because of our experienced appointment scheduling staff that will find out the very best route for our gutter cleaner so they can work out the most distance-efficient and time-efficient path. This saves driving time and gasoline so that we can pass on the value savings to our clients.
You will receive a telephone call 24 hours prior to the scheduled task to provide you a window of arriving time when the tech will be there.
Be confident that if for whatever reason this alters, you'll be informed ahead of time, saving you the wait around, however, the majority of our jobs are executed when the client isn't in the house.
The cleaning specialist will always introduce himself to you upon planned arrival, and if you have time, we're going to walk across the residence with you and you could mention any troublesome areas.
We're going to take photographs of the major of the working spot before we commence with the job.
The task starts at the roof structure, clearing all the remains of leaves, dirt & stones. For this process, we utilize a blower as primary device, among the various other equipment we could point out scoops to collect large bunches of fallen leaves
All of our gutter cleaners do the job with high standards of cleanliness during the job. They are going to next commence clearing the rain gutters using scooping equipment & bag up as they clear out, this means zero clutter is left behind on to the ground to clean up later or have blow away.
With all the gutters all clear we proceed to the downpipes, examining that they are free and also clear of obstructions, we have specific tools and equipment to get rid of any blockages that may be there, we could also detect obstructions that might not be obvious at first look.
After the work is complete, we take photos of it and then email them to you.
Furthermore, we give our invoices & receipts through e-mail and you may opt to pay out us by cheque, bank transfer, hard cash, or payment link in secure email, - you may also pay by visa or mastercard on the phone if you like
We contact all of our clients after the job has been finished to make certain that job was completed to the high benchmarks anticipated of us
Should our job not satisfy & exceed your anticipations, we are going to show up at your home in Shamblin Estates to remedy the issue with no hassle.
Our service plan features frequent planned cleaning of rain gutters & downpipes to keep your home protected. We will visit 2-4 times a year depending on your rain gutter layout & roof structure type and also what sorts of trees are actually around your property.
