Exactly How Our Procedure Works
First of all, whenever you contact us, you'll be connected with one of our very own Pinellas County centered despatchers, our gutter cleaning despatchers have many years of practical experience in the business and give expert support and services.
We are going to figure out together with you the previous time your gutters were cleaned and cleared and making use of satellite pictures we will examine and access your property.
With this information we could offer you a fixed-price cost for gutter & downspout cleaning as well as cleaning any kind of dirt or perhaps leaves off the rooftop.
You will get a copy of the bid and full records by email immediately following the phone call, this confirms exactly what we're going to do, when we are going to do it, and how much it'll cost you
Our appointment scheduling team who has got the duty to make sure all our jobs are carried out punctually, they will be in command of working out the very best routes for our gutter cleaners to enable them to be present at the jobs in the most time & distance efficient route, saving fuel & time driving allows us to give you the best value.
Our team is going to phone you 24 hours before the cleaning services commence the job and will provide you a time gap for the professional team appears, although a lot of our jobs are completed when the customer isn't at home
If you are home when the gutter cleaner arrives, he's going to introduces himself as well as request you to walk across the property with him indicating any kind of critical troublesome areas to take care of.
We're going to take photographs of the main working area prior to start with the work.
The rooftop is cleaned out of dirt, roofing shingle grit and leaves to begin with, using an electric blower along with a scoop to collect large leaf heaps.
After the roof is cleaned out, we will remove dirt and leaves/twigs from your rain gutter using collecting tools & trowels. All the clutter is nicely packaged up while we do the job. Nothing gets tossed on to the floor or left behind on the roofing.
Our next stage is checking your downpipes and making certain there aren't any clogs or obstructions. We utilize special equipment and tools to handle blockages and we could also locate blockages which aren't necessarily visible at first glance.
We're going to send an e-mail with photos of all the spaces that were cleaned once the job is concluded.
You will also get by email, a bill & receipt for the work done. There are numerous approaches to pay off. You are able to pay by card over the telephone if you wish or you could click the payment url in the email message, by bank transfer, by cheque or by hard cash.
You will receive a phone call from us as soon as the job has been completed to be sure you are happy with the work and that the task was completed towards the very high standards which we promise.
Should you be unsatisfied with all the work that's been completed, we will make sure to support and correct your concerns with no hassle
At Ken's Gutters, we're perfectionists and are thrilled to provide every client a 45-days promise.
