Our Standard Working Processes
Our Santa Rosa County based despatchers have got years of practical experience and they can give professional support and assistance from the minute you call up.
Then we will check at your house employing satellite imagery and discuss with you when these had been previously cleaned out, along with the condition of your rain gutters.
With this particular details we could provide fixed-price cost for rain gutter and downspout cleaning as well as cleaning up any kind of clutter or leaves from the roof structure.
You receive your own copy of the price quote by email to validate precisely what we intend to do, exactly when we can perform it & just how much it's going to cost.
Our appointment scheduling staff who has the duty to make sure our jobs are done promptly, they will be in command of figuring out the very best routes for our gutter cleaners to enable them to show up at the jobs in the most time and distance efficient path, conserving gas and time driving allows us to give you the greatest value.
Our gutter cleaning technician will call you 24 hours before your job start day and will inform you their arriving time.
The cleaning professional will always, with no exception, introduce himself to you personally, so if you're readily available, they're going to ask to you personally be taken around the property or home and express any issue he could possibly spot.
Prior to the beginning of the project we take photos of your rain gutters & roofing and of the work about to be carried out.
The roofing is cleaned of dirt, shingle grit & fallen leaves to start with, employing an electrical blower plus a scoop to get together large leaf bundles.
With the roof structure clean & clear, we go to the gutter, eliminating leaves/twigs and debris with trowels & scooping tools, we bag up all this dirt once we clear away it, we don't let it sit on the roof or put it to the floor beneath - we get the job done to the very best standards of cleaning
Now, with the rain gutters totally cleaned, we turn to examine the condition of the downspouts, to see if they're free from blockages and full clear, our company is well-equipped with the appropriate tools to get rid of obstacles that could be a problem for the rain water to pass, also, we're able to detect obstructions that won't be apparent or visible at the initial look
As soon as the job is all done we take photographs of all of the job done and will present all these with you by e-mail. You will then be able to view the pre and post.
You will additionally receive bills & invoicesby e-mail so that you can pay off by cash, safe email payment link, bank transfer, or check. If you prefer, you may also pay on the phone using a credit card.
You will get a call from us right after the work has been finished to make certain you are satisfied with all the work and that the job was done towards the highest standards which we guarantee.
At Ken's Gutters, we are perfectionists and therefore are pleased to offer each and every client a 45 day warranty.
Should our job not really meet up with and exceed your expectations, we are going to show up at your home in Roeville to remedy the issue without any fuss.
