How We Work
First of all, once you contact us, you'll be in touch with one of our Bay County based despatchers, our rain gutter cleaning despatchers have got several years of working experience in the industry and give professional guidance and assistance.
We are going to assess your house using satellite images and having a short discussion with you relating to the condition of the gutters and when they were last cleaned out.
A fixed price will then be presented to you for the cleaning up of the roofing if possible & clearance and cleaning up of your gutters and downspouts around your home.
You receive your own copy of this price quote by e-mail to confirm precisely what we plan to do, when we can perform it and how much it's going to cost you.
We've got a staff specialized on work schedules & timeframes, they will ensure that our work are executed promptly, they are responsible of the paths that the gutter cleaners take on, so, their job is locate the right path to the needed locations to save lots of time and take the most efficient route, in this way, not just gas cost is saved but provides to you effective cost.
You will get a telephone call 24 hours before the scheduled job to give you a window of arriving time when the professional is going to be there.
Right after arrival the cleaner will introduce himself to you personally &, when you're home and also have the time, walk all around the property with you to show you trouble spots.
Prior to the start of the project we take photographs of the gutters and also roof and of the job going to be undertaken.
The rooftop is cleaned out of debris, roofing shingle grit and leaves first of all, using an electrical blower and a scoop to collect large leaf heaps.
With the roof clean and clear, we proceed to the rain gutter, eliminating leaves/twigs & debris with trowels & scooping tools, we bag up all this dirt once we clear away it, we don't let it sit on the roof or drop it to the ground below - we get the job done to the top standards of cleanliness
Now, with all the rain gutters totally cleaned out, we turn to examine the condition of your downpipes, to find out if they are free of obstructions and full clear, our team is well-equipped with the right tools to eliminate obstacles that may well be a problem for the rain water to pass, furthermore, we're capable of identify blockages that won't be obvious or visible at the initial look
After the job is complete, we will take photos of it & e-mail them to you.
Additionally, you will get by e-mail, a bill and invoice of the work performed. There are several approaches to pay. You may pay by card on the telephone if you prefer or you may click on the payment url in the email, by bank transfer, by cheque or by hard cash.
We always contact our consumers after conclusion of the project to make certain they're happy with the high standards we strive to offer.
At Ken's Gutters, we're perfectionists and are pleased to provide each and every client a 45-days promise.
